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Jira Service Management

Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes.

Free option for three (3) agents and limited features. $22.31/ mo. for 20 agents- Standard $51.59/ mo. for 20 agents- Premium Enterprise available

Four tiers, per technician and feature-based.

BOSSDesk

BOSSDesk has been developed using state of the art new technology and it provides a modern and easy to use interface that makes the application easy to use and adapt. It has many capabilities out of the box and affordably priced.

$29/ mo. - Essentials $49/ mo. - Professional $69/ mo. - Enterprise

Three tiers, per user per month.

ConnectWise PSA Help Desk

Your support begins and ends with your help desk. From a simple call to reset a password to more complex issues, there’s a lot of pressure to keep your help desk efficient and ready for whatever your clients send their way. With ConnectWise PSA™ Help Desk, achieve complete support clarity to keep your techs booked and busy, dispatch the right people to the right projects, and ensure no ticket goes unnoticed.

Three tiers for pricing-- Basic, Standard, and Premium-- per user.

IT Service Desk

Handle IT service requests with an automated internal ticketing system that improves team productivity for seamless employee support.

$29/ mo. - Team $59/ mo.- Professional $99/ mo.- Enterprise

Three tiered pricing per agent per month, billed monthly or annually.

Eden Internal Ticketing System

Eden’s internal ticketing system enables your employees to quickly and easily submit help requests, while HR and IT teams manage ticket resolution.

$49/ mo.

Per agent per month.

Freshservice

Modernize your service management instantly Designed with users in mind, Freshservice is easy to set up out of the box. Powerful AI and automation capabilities help employees address requests right in the tools they’re already working in.

$19/ mo.- Starter $49/ mo. - Growth $99/ mo.- Pro

Four tiers, per agent and feature-based.

IT Help Desk Software