Market Landscapes / Utility CIS Systems
Utility CIS Systems
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Citizen Services & Engagement
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Information Technology (IT)
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A CIS (Customer Information System) is a software application used by utility companies to manage customer-related information, billing, meter readings, and other related functions. It stores data such as customer account details, billing history, meter information, and payment records. Utility companies use CIS to streamline their operations, handle billing processes efficiently, and provide customer support services.