Public works-trained call center staff field and document after-hours calls. Daupler then triages and dispatches calls based on criticality.
Daupler centralizes various inputs into one system, so you can manage your incident response process in one place. We provide:
· 24/7 Call Answering Services
· Citizen Request Portal
· Integrations with SCADA and AMI systems
· Utility Locates Management
Our proprietary AI can triage and dispatch these inputs to ensure critical issues are handled first so nothing slips through the cracks.