Reply.ai makes chatbots that let businesses, organizations, and city agencies connect directly with their customers via text
Reply.ai makes it easy to build and manage Bots that enable organizations like City Agencies to communicate with citizens via text.
Create alert programs via SMS, give city information, provide guides for events, submit a complaint, etc. The possibilities are endless, automating conversations using Artificial Intelligence.
Reply.ai makes messaging campaigns to your citizes and bots:
- Easy to build (with a drag-and-drop, code-free interface)
- Easy to launch (build 1 bot, it works across all available messaging platforms)
- Easy to maintain/optimize (campaign manager and audience segmentation)
- Easy to make human (our proprietary “Takeover Tool” allows a real person to jump into chats at any time)
Reply.ai also offer full-service bot building for more complex interactions and custom integrations, such as integrating external APIs from city programs.
Reply.ai makes it easy to build and manage bots that enable organizations like City Agencies to communicate with citizens via text. We support automating conversations via SMS, Facebook Messenger, Kik or even a web widget to communicate with your citizens.
Bots built on Reply.ai can provide support and information, while cutting down or eliminating phone calls or other customer support--all via text or the apps customers are already using.