IDC's Smart Cities research analyzes the role of IT in improving services delivery in public safety, transportation, and public works.
IDC's Smart Cities Strategies research advisory service analyzes how cities, counties, and state and national governments, along with a broad ecosystem of partners, are leveraging technology to improve urban operations and better serve residents and the community. The continuing evolution of cities along IDC's Smart City Maturity Model, the creation of new partnerships and funding models, and the use of innovative technologies to create Smart City ecosystems are covered in detail. The research program analyzes the role of ICT in improving services delivery in public safety, transportation, and public works; in fostering innovation and civic engagement; and in building successful business models for the evolution of a Smart City. IDC Government Insights' global team of analysts provides best practice case studies and objective third-party assessments of Smart City solution providers.