Providing IT Support Services in mission critical environments, services designed specifically for the world's airports and airlines.
As vendor-independent aviation industry specialists, our services are tailored to meet the specific requirements and objectives of airports and airlines, synergizing our knowledge and expertise with their unique environment. Our expert IT support team has the knowledge and experience to deliver the outstanding level of IT services and network support required in today's airports. That's also 30 years’ experience of providing Service Desks, which can be either a shared or dedicated resource, and lead to our long-standing adoption of ITIL, and commitment to best practice, which has helped us ensure the consistency, reliability and integrity of our services. We can also provide training on IT Best Practice as a consulting service. Not only can we help you improve communication and create efficiencies in your IT department but our approach also understands the individual and complex environment unique to airports.
ServiceTec people are technically astute customer-focused problem-solvers who pay attention to details and deliver quality services - they care about doing the very best job they can. From workstations, mobile devices and network support through to self-service kiosks, check-in desks, boarding gates, flight information displays, system administration and beyond, our expert IT support team have the knowledge and experience to deliver the outstanding level of IT services and network support required by today's airports. Our services have long been supported by our adoption of the ITIL Best Practice Framework and we are now able to offer this as a consulting service - not only can we help you improve communication and create efficiencies in your IT department but our approach also understands the individual and complex environment unique to airports. No Incident Left Behind!