MISTO is a modular digital platform that helps cities streamline services, connect departments, and improve resident engagement through a single, mobile-first interface. Built by the team behind Kyiv Digital, MISTO thrives in complex, high-pressure environments, offering real-time integrations with transport, enforcement, and public safety systems. It supports citywide service orchestration, resident self-service, and operational oversight - enabling cities to modernize workflows, improve trust, and respond effectively to changing needs. MISTO is fully configurable to each city’s legal and operational context and designed for integration, continuity, and scale.

Cloud-native SaaS hosted on Microsoft Azure (U.S.). Data resides within the U.S.; FedRAMP-authorised regions available via partners. Aligned with ISO 27001, GDPR, CCPA, and PCI DSS (via Stripe); FedRAMP/NIST controls embedded. Public interfaces meet WCAG 2.1 AA. Supports OAuth 2.0, OpenID Connect, MFA, SSO, and RBAC. API-first (REST/JSON) with event-driven, secure integrations to legacy and third-party systems. Native iOS/Android apps with offline mode. Auto-scaling architecture proven to handle 3M+ monthly transactions. 99.95% uptime SLA, TLS 1.3, AES-256 at rest, and tenant-isolated keys. SLA-based support with onboarding success manager and optional co-development with city teams.