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Revenue Management

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Complete Visibility Into Transaction Data in One Place for Reconciliation and Reporting
CityBase provides a single back office solution, Revenue Management, that provides complete visibility into every transaction, and creates a single point of reporting and reconciliation for all payment channels and debt types.

Data in Real Time
Direct integration to your database means your source system is updated in real-time with every payment. Find transactions using any information your customer has, then take action from the same tool.

Configurable Dashboards
Revenue Management provides configurable dashboards that allow you to track payments in real time, in one place. These dashboards facilitate day-to-day operations by tracking transactions, revenue, and other data. Dashboards are configurable based on the needs of each department. We will also provide a dashboard to show high-level data reporting across the payment platform and digital services


Robust Search Functionality
Staff can search customer transactions in real time, with search/filter criteria that includes transaction ID, card type, payment channel, date of transaction, tender type, and more.

Voids and Refunds
Revenue Management allows authorized staff the ability to refund a payment or reissue a receipt. Chargebacks and returns are clearly linked to the original transaction for convenient research and reconciliation.

Configurable Permission Levels
Provide staff permission-based access. Agents can research necessary transaction details, Supervisors can void payments and provide full or partial refunds, and Administrators can manage other users.

Comprehensive Reporting
Revenue Management data can be generated into scheduled/ad-hoc reports. Reports can be exported using standard data formats. Any data available on the system can be included in the reports, including:
  • Transaction fees
  • Departments
  • Payment dates
  • Sources
  • Card types 
  • Card brands 
  • Declines
  • Disputes
  • NSFs

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  • Location

    363 W. Erie St. Chicago, IL 60654

  • Number of Employees

    51-250

Product Website

https://thecitybase.com/products/pay/revenue-management
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