ZenCity is a platform for understanding people in the city on a wide scale based on digital traces using advanced AI.
ZenCity is a platform for understanding people in the city on a wide scale.
We provide local governments and other stakeholders with a view of city-scale citizen feedback by aggregating millions of interactions from social media, city hotlines and other sources, classifying them with unique AI-based algorithms to map topics, trends, events and sentiment, and sharing it all back with decision makers in real time.
All of the analysis we do is anonymized, and has the ability to show what are the topics that people are talking about (late buses, break-ins, schools, waste management etc.), identify the sentiment of the discussion, and even recognise peaks and changes in the routine in order to alert officials.