BarCloud

Web Help Desk® centralizes and automates ticketing management tasks so you can better support your customers. Keep track of tasks, including ticket assignment, routing, and escalation. Link incident tickets to a single problem for better organization, associate problem tickets with IT assets, and track the history of asset service requests. You can also integrate our Dameware® Remote Support software to easily support end users and troubleshoot with just one click to streamline ticket from service request to resolution.

Asset Panda is a cloud-based asset management platform that tracks equipment, inventory, and inspections across industries such as government, healthcare, manufacturing, education, and construction. The system centralizes asset details, photos, serial numbers, locations, assignments, costs, warranties, and documents into one searchable record. Users scan barcodes or QR codes from a mobile app to check out, transfer, inspect, and update assets in the field, while an AI feature called Ursa AI monitors activity, grades inspection photos, and compiles audit and compliance documentation. Reporting tools generate inventory, maintenance, depreciation, and audit reports from current asset data.

Reftab's Asset Management Software for IT is world renowned for its customizable equipment tracking. With a focus on simplicity, our software provides a customizable and modern approach to monitoring and managing assets across different users, categories and locations.