Carbyne provides a next-generation 911 platform for location, media, and communication at PSAPs.
Carbyne is a software company that develops cloud based end-to-end mission critical contact center solutions. Our mission is to save lives. maximize efficiency. and minimize response times for emergency call takers, The company provides the most advanced technology ecosystem for emergency call handling in the market. Carbynes technology acts as the gateway for delivering rich and smart data from any device into emergency contact centers.
911eye live footage offers instant ‘on scene eyes’ to the PSTs; providing immediate INSIGHT which helps them to assess the scenario and, with caller’s location visible on integrated maps, to better select the appropriate RESPONSE to the incident – either as a ‘real-time’, immediate response or for a ‘slow-time’, non-emergency follow up – while at all times considering the SAFETY of first responders and the public. Multiple streams from a single incident can be viewed and any of these can be shared across the organisation to supervisors and officers to further support decision-making.
Convey911 Convey911Convey 911 is a patent protected, web-based tool that provides a means for public safety personnel to engage in text and multimedia messaging in over 136+ languages and dialects via its easy-to-use interface, during an active request for service.
TextBlue Agent511The ability to rapidly respond to emergencies depends both on the expediency and quality of information. Therefore, multimedia situational awareness is essential as first responders race to tackle danger. AGENT511 TEXTBLUE offers dispatchers the tools to build a 360-degree view of the incident that includes text, pictures, and location.
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