Catalis provides government technology software for courts, public records, and citizen services.
Our 311/CRM solution gives staff the tools to efficiently handle requests made by the public while ensuring accountability and maintaining high service standards. On the constituent side, Catalis Request311 allows your residents to report non-emergency issues with two-way communication, keeping them informed throughout the process. From large call centers to small townships, our solution caters to municipalities of all sizes seeking better transparency with their constituents.
Over the past 15 years, government officials have seen an explosion in incoming requests. New digital channels make it hard to keep pace, and constituents expect an increasing level of engagement. We built Indigov to solve this problem and help our democracy scale better.
PremierOne Customer Service Request (CSR) MotorolaPremierOne CSR Customer Relationship Management (CRM) solution streamlines response by automatically routing service requests, weeding out duplicates, and coordinating work among your teams. PremierOne CSR automates work processes, dispatches crews, tracks progress, and keeps constituents informed — all while producing and maintaining statistical data for agency stakeholders.
Summit Technologies Citizen Request Management (311) Accelerator Summit TechnologiesSummit Technologies is a Columbus, Ohio based Salesforce Consulting Partner consisting of a talented and creative team of Salesforce certified Consultants, Developers, Analysts and Project Managers. We specialize in building innovative solutions for our clients within the Salesforce family of products including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Pardot and Salesforce Communities.
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