Cisco

Cisco provides networking hardware, software, and cybersecurity solutions.

Our Products

Cisco WebEX A collaboration platform for video meetings, messaging, and webinars.

Meraki Enterprise Cisco Meraki Enterprise licensing for cloud-managed networking devices and centralized management.

Webex Calling Cloud PBX/phone system for replacing legacy on-premises telephony; a FedRAMP-authorized variant is available within Webex for Government.

Duo Designed for the modern workforce and backed by a zero trust philosophy, Duo is Cisco's user-friendly, scalable access security platform that keeps your business ahead of ever-changing security threats.

DUO MFA Cisco Duo provides multi-factor authentication to verify user identity and secure access to applications.

Cisco Umbrella Cloud-delivered DNS-layer security and secure web gateway that blocks malicious domains and protects users on and off the network.

Webex Contact Center Cloud contact center platform used by agencies for citizen service lines, including 311-style contact handling with omnichannel and AI capabilities.

Cisco Catalyst Center Network management and automation platform (formerly DNA Center) that uses AI to connect, secure, and automate Catalyst network operations.

Cisco Collaboration Flex A subscription that bundles Webex calling, meetings, and contact center services.

Duo Security A cloud-based access security platform offering multi-factor authentication and device trust.

Cisco Security Enterprise Agreement A flexible licensing arrangement that bundles Cisco security products under a single agreement.

Cisco Catalyst 9000 Series Switches Family of enterprise access, distribution, and core network switches widely deployed in government campus networks, with built-in security and automation.

Cisco Collaboration Cisco's calling, meeting, and messaging solutions for unified team communication.

Cisco Network Switches Switches for every network. Ace the demands of secure, sustainable hybrid work.

Cisco Meraki MV Smart Cameras Cloud-managed physical security cameras with onboard storage and analytics, used for facility and public-space security.

Unified Communications Cisco IP Phones. Webex Calling supports a wide range of Cisco IP Phones and connects them effortlessly to the cloud calling network. Webex uses VoIP so users can call into a meeting using a computer. With a paid plan, you can also call into a meeting with your phone.

Cisco Secure Firewall Next-generation firewall protection with threat detection, intrusion prevention, and application control.

HyperFlex Data Platform Cisco HyperFlex is a hyperconverged infrastructure platform combining compute, storage, and networking for data center workloads.

Cisco Catalyst 8000 Series Edge Routers Branch and WAN edge routing platforms supporting SD-WAN, secure connectivity, and cloud access for distributed agency offices.

AnyConnect Secure Mobility Client Empower your employees to work from anywhere, on company laptops or personal mobile devices, at any time. AnyConnect simplifies secure endpoint access and provides the security necessary to help keep your organisation safe and protected.

Cisco Unity Cisco Unity Connection is a voicemail and unified messaging platform for Cisco telephony environments.

Industrial Threat Defense Your operational technology (OT), industrial control systems (ICS), and cyber-physical systems (CPS) need robust and scalable cybersecurity. Protect what matters most and maintain production uptime with Cisco Industrial Threat Defense.

Cisco Secure Access Cloud-delivered security service edge (SSE) solution combining ZTNA, secure web gateway, CASB, and firewall-as-a-service for secure access from anywhere.

Meraki MDM Cisco Meraki Systems Manager is a mobile device management platform for securing and managing endpoints from the cloud.

ISE Cisco Identity Services Engine (ISE) is a network access control and policy platform for authenticating and authorizing devices and users.

Cisco Identity Services Engine (ISE) Network access control (NAC) and policy enforcement platform providing identity-based, zero-trust access to wired, wireless, and VPN networks.

Cisco Unified Communications Integrated voice, video, messaging, and presence for enterprise collaboration.

Cisco Catalyst Wireless (Access Points and Controllers) Enterprise Wi-Fi access points and wireless controllers for secure campus and branch wireless connectivity, including Wi-Fi 6/6E/7.

Cisco Cloud Networking Cloud-managed networking infrastructure for connecting and securing distributed sites and users.

Cisco Secure Endpoint Cisco Secure Endpoint provides advanced endpoint protection with integrated EDR, XDR, and threat hunting. It combines automated detection and response, risk-based vulnerability management, and USB device control with visibility into device activity. Powered by Cisco Talos threat intelligence, it supports proactive defense through human-led hunting aligned to MITRE ATT&CK, helping organizations detect threats quickly, manage incidents efficiently, and strengthen resilience.

Cisco NX-OS The network operating system that powers Cisco Nexus data center switches.

Cisco Secure Email Threat Defense Cisco Secure Email Threat Defense is a security platform that provides multi-layered protection to detect, block, and remediate email-based threats such as phishing, ransomware, and business email compromise. The system utilizes global threat intelligence and sandboxing to identify malicious attachments and links before they reach the user's inbox. It offers flexible deployment options, including cloud, on-premises, and hybrid models, while incorporating data loss prevention and encryption to safeguard sensitive outbound information. Additionally, the software integrates with the broader Cisco security ecosystem to provide unified visibility and automated response across multiple attack vectors.

Cisco Spaces A cloud platform that connects people & things with spaces with no additional hardware and drives efficiency & cost optimizations.

Cisco VoIP IP telephony phones and infrastructure for voice-over-IP communications.

Call Log Call detail logging and reporting within Cisco unified communications environments.

Cisco Vulnerability Management As threats multiply and environments become more complex, resources remain finite. Prioritize your risks and make better decisions faster with risk-based vulnerability management

AppDynamics AppDynamics APM provides unmatched clarity for complex application environments, getting business-critical information to the right person, in the right context, at the right time.

Cisco User Protection Suite Better for users. Easier for IT. Safer for everyone. Get secure access to any application, on any device, from anywhere to support zero trust with zero friction.

Cloud Managed Wireless Cisco Meraki cloud-managed wireless networking for centralized configuration and monitoring of Wi-Fi access points.

Unified Communications Manager Cisco Unified Communications Manager (CUCM) is the call-processing platform for enterprise IP telephony.

Cisco Digital Building Solution Make your building smarter through optimized lighting, building automation, and Internet of Things (IoT) technology. Converge standalone building systems into one IP platform.

Cisco Security Cloud Control Cloud-based management platform for Cisco security products; Cisco publishes a government-specific at-a-glance for Security Cloud Control for Government.

Cisco Umbrella Secure Web Gateway (SWG) Gain more control, transparency, and protection easily. The Cisco Umbrella Secure Web Gateway (SWG) functionality provides cloud native, full proxy capabilities to improve performance and reduce risk by efficiently logging, inspecting, and controlling web traffic. Find out why security doesn’t have to be complicated.

Cisco Vulnerability Management (formerly Kenna.VM) Cisco Vulnerability Management (formerly Kenna) prioritizes and manages security vulnerabilities using risk-based analytics.

Splunk Enterprise / Splunk Cloud Platform Data platform for security information and event management (SIEM), log analytics, and observability; Splunk became part of Cisco following the acquisition completed in March 2024 and is widely used by state and local governments.

Cisco Catalyst SD-WAN Software-defined WAN solution (formerly Viptela) providing secure, centrally managed connectivity across agency sites and clouds, with zone-based firewall and segmentation.

Cisco Industrial IoT Networking Ruggedized switches, routers, and wireless for roadways, utilities, water systems, and other critical infrastructure environments.

Cisco License Software entitlements and subscription licensing for Cisco hardware and services.

Cisco Meraki Cloud Managed Cellular Our latest Wi-Fi technology provides higher performance and greater efficiency than ever before—even in environments with high client density

Cisco Meraki Cloud Managed Wireless Our latest Wi-Fi technology provides higher performance and greater efficiency than ever before—even in environments with high client density, like schools.

Cisco Meraki Cloud-Managed Networking Cloud-managed networking platform (wireless, switching, SD-WAN, IoT) with a single dashboard; Meraki publishes a dedicated state and local government solution guide.

Cisco Meraki MX Security & SD-WAN Appliances Cloud-managed unified threat management and SD-WAN appliances commonly used by smaller municipalities and distributed agency branches.

Cisco Secure Client (including AnyConnect) Unified endpoint agent providing remote-access VPN and zero trust connectivity for government teleworkers.

Cisco Secure Network Analytics Agentless NDR that analyzes flow telemetry (NetFlow, IPFIX) from existing switches, routers, and firewalls, plus optional Flow Sensors, to baseline normal behavior and detect anomalies, including in encrypted traffic. Deployable as hardware or virtual appliances; SaaS version is Secure Cloud Analytics.

Cisco Systems The Network Penetration Test performs custom and industry-standard external or internal testing of your network to identify high-risk, exploitable vulnerabilities. Internal tests look at attacks from within, while external tests look at Internet-based attacks. They measure the effectiveness of your current security program by using simulated threats, and provide a practical security evaluation of your network by trying to gain access to valuable systems and data.

Cisco Thousand Eyes Cisco ThousandEyes provides network intelligence and digital experience monitoring across the internet, cloud, and enterprise networks.

Cisco XDR Extended detection and response platform that correlates telemetry across network, endpoint, email, and cloud; Cisco markets XDR specifically for strengthening state and local government cybersecurity.

Webex Contact Center

Product Overview

Cloud contact center platform used by agencies for citizen service lines, including 311-style contact handling with omnichannel and AI capabilities.

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