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CitizenServe

CitizenServe provides online permitting and licensing software for local governments.

Our Products

CitizenServe

Product Overview

Citizenserve is a cloud-based community development software platform that unifies permitting, inspections, code enforcement, planning and zoning, licensing, and rental registration. Local government staff use it to manage applications, automated workflows, and mobile inspections, while residents and contractors submit applications, payments, and documents through a self-service online portal. The platform includes AI-powered tools to speed up inspection entry and reduce errors, and it integrates with GIS and financial systems. It is hosted with 99.999% uptime and requires no custom coding to match existing agency workflows.

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Where it's used

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Capabilities

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Research Competitors

Trimble Unity Permit Trimble

Trimble Unity Permit is a GIS-centric software platform for permitting, licensing and land management used by government agencies. It provides an online portal where residents and contractors can submit and track applications, alongside configurable templates, inboxes and dashboards for staff. The system integrates Esri's ArcGIS platform to support location intelligence, right-of-way management, code compliance and inspections. Administrators can configure workflows to match organization-specific processes.

OpenGov Permitting & Licensing OpenGov

OpenGov Permitting and Licensing is a cloud-based government software solution designed for state and local agencies to modernize community development, land management, and public licensing workflows. The platform provides a centralized citizen portal for online applications, digital document submittals, and fee payments, while equipping internal staff with automated routing, electronic plan review, and mobile inspection tools. By streamlining workflows across building, planning, code enforcement, and business licensing departments, OpenGov helps public sector agencies enhance transparency, reduce administrative backlogs, and accelerate permit issuance.

Edmunds Permitting and Enforcement Solution Edmunds

Edmunds Permitting and Enforcement Solution is a municipal software module for managing permits, inspections, and code enforcement. It lets local government staff establish unlimited permit, ordinance, and violation types, attach documents, and track parcel history. A self-service web and mobile portal gives inspectors, contractors, and homeowners real-time access to permit status, inspection scheduling, and violation records. The module integrates with other Edmunds products such as finance, tax, utility billing, and GIS mapping applications.

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