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ConnectWise

ConnectWise provides IT service management, remote monitoring, and MSP platform software.

Our Products

ConnectWise PSA From a simple call to reset a password to more complex issues, there’s a lot of pressure to keep your help desk efficient. With ConnectWise PSA™, achieve complete support clarity to keep your techs booked and busy, dispatch the right people to the right projects, and ensure no ticket goes unnoticed.
ScreenConnect ScreenConnect is a fast, reliable and secure remote support, access and meeting solution. Connect instantly to provide on-demand remote support or establish unattended access to repair computers, provide updates, and manage machines. ScreenConnect includes the same features as competing remote control solutions.
ConnectWise PSA Help Desk From a simple call to reset a password to more complex issues, there’s a lot of pressure to keep your help desk efficient. With ConnectWise PSA™, achieve complete support clarity to keep your techs booked and busy, dispatch the right people to the right projects, and ensure no ticket goes unnoticed.
Connectwise Cloud Backup Extend the impact of ConnectWise Cloud Backup™ with this powerful add-on suite of solutions. Rated #1 for partner profitability, risk reduction, ease of use, time-saving and overall data quality.

ConnectWise PSA

Product Overview

From a simple call to reset a password to more complex issues, there’s a lot of pressure to keep your help desk efficient. With ConnectWise PSA™, achieve complete support clarity to keep your techs booked and busy, dispatch the right people to the right projects, and ensure no ticket goes unnoticed.

Market Landscapes

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Capabilities

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Research Competitors

SysAid ITSM SysAid

From incident and change management to approvals, escalations, and beyond, SysAid’s AI-powered ITSM automates end-to-end workflows to eliminate delays and boost efficiency. Streamline tasks like HR onboarding, change approvals, and ticket escalations with less manual effort and faster results.

 HaloITSM Halo

HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows. It will give your teams the ability to deliver the very best in service – to customers and employees alike. And do that consistently, and repeatedly. HaloITSM is a single, all-inclusive ITSM software solution, and it won’t just standardise your processes. It will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business. Present – and future.

 Zendesk for Customer Service Zendesk

Let Zendesk AI help you resolve requests from day one. Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily to enhance your service quality.

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