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Granicus

Granicus provides government digital services including web, communications, and meeting software.

Our Products

Granicus Finance Granicus provides cloud software for government; its finance-related tools support payments, billing, and revenue collection for public agencies.
AMANDA Hundreds of government agencies rely on AMANDA® applications as their enterprise case management solution to help build safe and prosperous communities. Modernize agencies, optimize mobile workforces, and improve citizen services with AMANDA.
Granicus Agenda & Meeting Management Over 2,500 local governments are using Granicus' agenda meeting software to manage their public meetings processes, fill their vacant board positions and improve internal efficiencies.
Granicus GovQA Simplify public records request management with GovQA, the highly configurable compliance software relied on by more state/local governments, public safety organizations, schools, and special districts than any other solution.
Agenda Management LE (Legistar) Legislative management and agenda workflow software for managing the full public meeting and legislative process. Formerly Legistar.
Novus Agenda NovusAGENDA is agenda and meeting management software for preparing, approving, and publishing government agendas and minutes.
Websites & CMS (govAccess) Granicus govAccess provides website design and content management built for government to deliver accessible, citizen-facing websites.
Granicus Government Websites Modernize the government experience.. Build meaningful connections with every digital interaction. Maximize efficiency, improve service delivery, and foster engagement with Government Experience Cloud
Boards and Commissions Board and commission management software built for government, handling applications, appointments, and member tracking.
Websites & CMS (OpenCities) OpenCities was designed for government users, ensuring everything from publishing content and forms, to updating website layout and design elements can be done without any coding skills. Quarterly upgrades and ongoing support will set your team up for success with a website that will last.
govDelivery With mounting pressure for seamless digital experiences, our integrated communications solution can help you easily connect and engage citizens.
Communications (govDelivery) Integrated digital communications platform (email, SMS, social) used by government agencies for outreach, alerts, and resident engagement. Formerly known as govDelivery.
govMeetings With easy-to-use media management tools, you can schedule and broadcast live webcasts while simultaneously recording and archiving the live content.
Video - Self Managed (Granicus Video) Self-managed public meeting video streaming, recording, and hosting solution integrated with agenda management. Formerly Granicus Video.
CitySourced/OneView Citizen apps created on our mobile application platform-as-a-service bring residents to one place for service and information requests, helping to foster a unified community between constituents and local governments.
Video - Partially & Fully Managed (Swagit) Managed video streaming and broadcast services for public meetings, with Granicus staff handling production. Formerly Swagit video solutions.
OneMeeting Granicus OneMeeting is agenda and meeting management software for streamlining the government meeting lifecycle.
Granicus Host Compliance Take Control of Your Short-Term Rental Compliance With the increase of short-term vacation rentals, such as those advertised on Airbnb, VRBO, and FlipKey, many communities are struggling to define and enforce regulations that preserve community character, keep communities safe while ensuring revenue collection. Find properties offered for rent, educate hosts on how to become compliant, and gain revenue with Short-Term Rental Compliance Monitoring from Granicus.
Records Request Management (GovQA) Configurable public records request (FOIA) compliance software used by state and local governments, public safety agencies, and school districts. Formerly GovQA.
govService The Granicus govService solution enables agencies to deliver digital services to their constituents. The solution combines several core components to deliver an intuitive self-service experience for your constituents while creating backend automation and workflows to simply service fulfilment for your staff. . For Aurora, Granicus sees opportunities to assist departments, such as the City Clerk, to enable digital services such as Temporary Liquor Permit, Raffle Permit and Liquor Licensing.
Granicus OneView In an always-on digital world, residents want to interact with government on their terms. Granicus Service Request Management (OneView) offers a full-featured, citizen-focused solution that simplifies service request management and provides a centralized hub for every resident interaction.
Host Compliance Granicus Host Compliance helps local governments identify, monitor, and enforce short-term rental rules and collect related taxes.
OpenForms The Forms component can be used to create powerful and flexible online forms for a wide variety of purposes – applications, incident reports, online payments, etc. When combined with an appropriate page template, these forms can be customized to meet almost every need.
Land & Official Records (govRecords) Land and official public records management software for government recorders and clerks. Formerly govRecords.
Government Experience Cloud (GXC) Create an experience-driven government that delights users while saving time and money. Join the more than 7,000 governments worldwide that use Government Experience Cloud (GXC) solutions to empower their teams to develop lasting community engagement, deliver high-quality digital services, and operate more efficiently.
Granicus Permitting, Compliance & Licensing (AMANDA) Off-the-shelf, end-to-end, enterprise grants management solution built on proven business practices.
GovQA Legal Suite GovQA’s multi-lingual 311 and Citizen Request Management (CRM) platform helps cities, counties, and state agencies of all sizes service over 80 million citizens across the country. GovQA’s technologies help keep stakeholders informed 24/7. Offer Web and Mobile Citizen Portals
govService Host Compliance Take Control of Your Short-Term Rental Compliance With the increase of short-term vacation rentals, such as those advertised on Airbnb, VRBO, and FlipKey, many communities are struggling to define and enforce regulations that preserve community character, keep communities safe while ensuring revenue collection. Find properties offered for rent, educate hosts on how to become compliant, and gain revenue with Short-Term Rental Compliance Monitoring from Granicus.
Granicus Sentiment & Feedback (EngagementHQ) Granicus EngagementHQ is an online community engagement platform for gathering resident feedback on government initiatives.
Short-Term Rentals (Host Compliance) Short-term rental identification, compliance monitoring, and tax collection software for local governments. Formerly Host Compliance.
Forms & Workflow (OpenForms) Online form builder and workflow tool that lets government agencies create accessible digital forms without coding. Formerly OpenForms.
govRecords The govRecords system digitally stores public information, including land records such as deeds and titles and birth, marriage and death certificates, as well as county eRecording and court case eFilings in a one-stop solution for records management.
RockSolid 311 is a non-emergency call system that is growing in popularity around the country. This is happening mainly because of a surplus in non-emergency calls making their way into the 911 system.
Service Request Management (govService) Digital services platform with online forms, workflow, and case management that helps governments digitize service delivery. Formerly govService/Firmstep.
Granicus Government Experience Agent Government Experience Agent (GXA) is a fundamental transformation in how residents, business owners, and visitors interact with government — creating an instant, accurate, always-on connection to information and services, protected by government-grade security and privacy, and built on Granicus’ unrivaled depth of public sector data and experience.
GXI (Government Experience Insights) Enterprise & Foundations Experience analytics offerings (GXI Foundations and GXI Enterprise) that help agencies measure and optimize digital government experiences.
Records Request Management Legal Suite (GovQA Legal) Records request management suite for handling requests originating from courts, law enforcement, attorneys, and other government agencies.
Service Request Management (OneView) Service request management (311/CRM-style) solution for tracking and resolving resident service requests. Formerly OneView.
Simpleview Destinations Experience Cloud Destination marketing/tourism CRM, CMS, and engagement solutions from Simpleview, now part of Granicus, serving destination marketing organizations and tourism agencies. Featured on granicus.com navigation as 'Destinations Experience Cloud ... now part of Granicus'.

Granicus Government Experience Agent

Product Overview

Government Experience Agent (GXA) is a fundamental transformation in how residents, business owners, and visitors interact with government — creating an instant, accurate, always-on connection to information and services, protected by government-grade security and privacy, and built on Granicus’ unrivaled depth of public sector data and experience.

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Research Competitors

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Your AI tools are only as productive as the technology behind them. IBM® watsonx Orchestrate® brings all your AI agents together—making them more efficient, more collaborative and easier to scale across your business.

 Salesforce Agentforce Salesforce

Salesforce's agentic AI layer for building and deploying autonomous AI agents that retrieve data, plan, and execute tasks across sales, service, and public sector workflows within configurable guardrails.

 Google Customer Experience Agent Studio Google

Deliver more natural customer experiences with virtual agents that support multi-turn conversations with supplemental questions and are built with the deep learning technologies that power Google Assistant.

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