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Plum Voice

Plum Voice provides cloud-based IVR and voice self-service automation software.

Our Products

Voice Automation Solutions

Product Overview

With AI-powered interactive voice response (IVR) systems, chatbots or messaging campaigns, customers can get answers to FAQs, report outages, find account balances, submit ordinance violations, schedule appointments, etc. By integrating Plum Voice tools with agency databases and customer relationship management (CRM)s through APIs, customers are connected with requested information or automatically sent notifications through a workflow process. Automation enables a better flow of information and more timely delivery.

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