SolarWinds

SolarWinds provides IT management, network monitoring, and security software.

Our Products

Solarwinds Improve your security posture and quickly demonstrate compliance with a lightweight, ready-to-use, and affordable security information and event management solution.

DameWare Remote Support SolarWinds DameWare is remote support and administration software for IT help desks.

SolarWinds Network Monitor SolarWinds Network Performance Monitor provides network fault, performance, and availability monitoring.

SolarWinds Observability SolarWinds Observability is a modular monitoring platform spanning network, infrastructure, application, and log observability, with fast search and real-time anomaly detection. It is offered both as SaaS and as a self-hosted deployment behind the firewall or in a customer's cloud, and it incorporates technology from acquisitions such as Loggly. Pricing is per-unit across modules, making it well suited to complex, distributed hybrid IT environments.

SolarWinds DameWare SolarWinds DameWare is remote support and administration software for IT help desks. (Duplicate of the "DameWare Remote Support" entry.)

Web Help Desk Web Help Desk® centralizes and automates ticketing management tasks so you can better support your customers. Keep track of tasks, including ticket assignment, routing, and escalation. Link incident tickets to a single problem for better organization, associate problem tickets with IT assets, and track the history of asset service requests. You can also integrate our Dameware® Remote Support software to easily support end users and troubleshoot with just one click to streamline ticket from service request to resolution.

SolarWinds Kiwi Server SolarWinds Kiwi Syslog Server collects and monitors syslog messages and SNMP traps. (Duplicate of the "Kiwi Syslog Server NG" entry.)

Dameware SolarWinds Dameware is a comprehensive remote support solution that enables IT technicians to remotely access and manage end-user systems, servers, and laptops across the corporate network or over the internet from a single console. Dameware’s Over-the-Internet (OTI) technology facilitates secure, streamlined remote assistance without requiring complex VPN configurations or heavy infrastructure, allowing technicians to perform administrative tasks and full remote control sessions without interrupting the user's workflow. By combining high-performance remote access with simplified management and multi-platform support, SolarWinds Dameware delivers the functionality required for enterprise IT environments while significantly reducing the costs and resolution times associated with traditional desk-side support.

Kiwi Syslog Server NG SolarWinds Kiwi Syslog Server collects, manages, and monitors syslog messages and SNMP traps from network devices.

SolarWinds IT Help Desk Software With a modern, unified IT help desk software solution, you can streamline service delivery for your entire organization.

Solarwinds Observability IP Address Manager SolarWinds Observability Self-Hosted IP address management features give you comprehensive visibility, efficient IP allocation, and quick conflict resolution.

Dameware Remote Everywhere Cloud-based remote support solution enabling fast remote access and support sessions for end-user devices from nearly anywhere.

IP Address Manager (IPAM) Centralized IP address, DHCP, and DNS (DDI) management with automated IP address tracking and integrations with Microsoft, Cisco, and ISC DHCP/DNS servers.

NetFlow Traffic Analyzer (NTA) Network traffic analysis and bandwidth monitoring software that uses flow data (NetFlow, sFlow, J-Flow, etc.) to identify bandwidth hogs and manage network traffic.

Network Configuration Manager (NCM) Automated network configuration and compliance management, including configuration backup, vulnerability assessment, and firmware updates for network devices.

Serv-U Managed File Transfer Server Managed file transfer (MFT) server software supporting secure FTP, FTPS, and SFTP file transfers with centralized administration and peer-to-peer file sharing.

SolarWinds Database Performance Analyzer Database monitoring and management software built for SQL query performance monitoring, analysis, and tuning.

SolarWinds Patch Manager Patch Manager allows you total control over which servers and workstations get installed with which patches and where, while also allowing you to proactively schedule updates to occur whenever is most convenient.

SolarWinds Service Desk Cloud-based IT service management (ITSM) solution with incident, asset, and service catalog management; also supports service standardization for departments like HR, facilities, and legal. Integrates with SolarWinds Observability to auto-convert alerts into tickets.

SolarWinds SQL SolarWinds Database Performance Analyzer monitors and tunes SQL database performance.

Server & Application Monitor (SAM) Server and application monitoring for hybrid and cloud environments, with out-of-the-box templates covering more than 1,200 applications and systems.

Solar Winds Access Right Manager (ARM) Manage and audit access rights across your IT infrastructure

SolarWinds TaskFactory SolarWinds Task Factory provides ETL components and tools to extend SQL Server Integration Services.

AppOptics SaaS-based APM and infrastructure tool for hybrid and cloud-native IT environments

Web Help Desk

Product Overview

Web Help Desk® centralizes and automates ticketing management tasks so you can better support your customers. Keep track of tasks, including ticket assignment, routing, and escalation. Link incident tickets to a single problem for better organization, associate problem tickets with IT assets, and track the history of asset service requests. You can also integrate our Dameware® Remote Support software to easily support end users and troubleshoot with just one click to streamline ticket from service request to resolution.

Market Landscapes

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Capabilities

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Research Competitors

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Reftab's Asset Management Software for IT is world renowned for its customizable equipment tracking. With a focus on simplicity, our software provides a customizable and modern approach to monitoring and managing assets across different users, categories and locations.

CG4 Asset Tracking CG4 Asset Tracking

From receiving to inventory, audits to check-outs, you need systems to make your day-to-day tasks seamless. Unlimited module configurations make it possible.

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