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Sprinklr

Sprinklr provides unified customer experience and social media management software.

Our Products

Unified-CXM Brands on the path to Unified-CXM will grow faster, lower costs, manage risk better, and win the loyalty of customers. And with the world's first purpose-built Unified-CXM platform, Sprinklr is the only partner that can bring it all together.
Sprinklr Insight The Sprinklr Unified-CXM Platform is an AI-native management system that centralizes marketing, sales, and customer service operations within a single interface. The software utilizes natural language processing to analyze structured and unstructured data across social and digital channels, providing real-time sentiment analysis and performance insights. Key functionalities include omnichannel routing for customer inquiries, campaign planning and social advertising tools, and extensive integration capabilities with existing enterprise software via an open API.
Sprinklr Social For over a decade, Sprinklr Social has helped the world’s biggest brands reimagine social media as a growth driver with a unified platform, industry-leading AI and enterprise-grade scale.

Sprinklr Insight

Product Overview

The Sprinklr Unified-CXM Platform is an AI-native management system that centralizes marketing, sales, and customer service operations within a single interface. The software utilizes natural language processing to analyze structured and unstructured data across social and digital channels, providing real-time sentiment analysis and performance insights. Key functionalities include omnichannel routing for customer inquiries, campaign planning and social advertising tools, and extensive integration capabilities with existing enterprise software via an open API.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

Sprout Social Platform Sprout Social

Sprout Social is one of the leading tools that provides analytics, monitoring, engagement and social media management solutions to popular brands and agencies in the world. This software company helps you collaborate and communicate with customers and prospects on social networks such as Instagram, Twitter, and Facebook.

 Brandwatch Listen Brandwatch

This social media management tool collects and analyzes customers’ data on these online sites. It will find mentions of your company, goods or services on news sites and other online forums. Therefore, you can use keywords to search what customers are saying about your company and act accordingly to build trust and reputation.

 AI Social Listening & Brand Monitoring Tool Mentionlytics

Never lose another customer because you didn’t respond to their queries. A plug-and-play social listening tool that mines social media & the web to uncover, analyze & report mentions.

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