Upland

Upland Software provides cloud software for customer service and revenue operations.

Our Products

FileBound AI-enhanced document and workflow automation platform for secure document management. Used by government agencies to build automated workflow processes and centrally manage records to improve compliance and access to information.

Rant & Rave Capture customer and employee feedback in the moment to drive positive change throughout your organization.

Eclipse PPM Project portfolio management tool that helps teams set priorities, manage resources, and track project execution; suited to public-sector PMOs.

Cimpl Track technology inventory and services, and manage costs across your enterprise with one centralized TEM software product. If you don’t know what you have, you don’t know what you should be paying. Cimpl Telecom expense management software provides complete visibility into all your circuits, numbers, accounts, and other telecom assets, including location and spend.

Objectif Lune Document composition and customer communications management (CCM) software for automating the creation, personalization, and delivery of transactional documents and forms.

InterFAX Secure cloud-based fax service (fax API and online faxing) for transmitting sensitive documents, supporting compliance needs in regulated and public-sector environments.

Mobile Commons Mass text messaging (SMS/MMS) platform widely used by government agencies, public health departments, and nonprofits for citizen outreach, alerts, and engagement campaigns.

PSA Time and Expense Management (Formerly Tenrox) Easily enter, approve, and track time and expense entries for every client project so you can accurately invoice your clients, drive better decisions, and recognize revenue faster.

AccuRoute Enterprise document capture, AI-driven processing, routing, and fax software that securely digitizes and delivers documents into business systems.

BA Insight Enterprise search and AI-powered findability software that connects and indexes content across enterprise systems to surface relevant information.

Panviva Improve your customer experience with Panviva knowledge management software; deliver accurate, contextual, consistent knowledge across all your channels. You’ll increase first call resolution, boost efficiencies, and increase customer satisfaction.

PowerSteering Project portfolio management (PPM) software that streamlines enterprise portfolio management with configurable analytics, used to prioritize and track projects and resources.

Qvidian AI-powered RFP response and proposal automation software that helps organizations respond to RFPs, RFIs, and questionnaires and create sales proposals faster.

RightAnswers Connected, AI-powered knowledge management software for enterprise contact centers and IT help desks, enabling consistent self-service and agent-assisted answers.

Upland Intelligent Capture Cloud-based document capture and AI-driven document processing and delivery solution that classifies and extracts data from incoming documents for the enterprise.

Panviva

Product Overview

Improve your customer experience with Panviva knowledge management software; deliver accurate, contextual, consistent knowledge across all your channels. You’ll increase first call resolution, boost efficiencies, and increase customer satisfaction.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

Oracle Fusion Knowledge Management Oracle

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty.

CXone Expert Nice

Empower consumers with fast, accurate answers and give agents an edge with knowledge at their fingertips

AI Knowledge Hub eGain

Create a single source of truth by centralizing content and transforming it with Gen AI and experts to deliver trusted answers.

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