Versaterm

Versaterm provides public safety software for CAD and records management.

Our Products

IAPro IAPro is full-featured software that’s been designed from the ground-up to meet the needs of Internal Affairs and Professional Standards units. Through 7 major version releases, IAPro has been enhanced to meet the range of police integrity needs found throughout its customer base.

Versaterm LIMS-Plus Versaterm LIMS-plus is a powerful, all-in-one solution that streamlines forensic lab operations by combining evidence tracking, lab management and automated reporting into one seamless platform. Designed to boost efficiency and reduce errors, it offers real-time updates, customizable reports and smooth integration with lab instruments. With the optional client-facing Portal, agencies can simplify case submissions and deliver results faster—enhancing customer satisfaction and accelerating investigations.

Versaterm BlueTeam Use-of-force and critical incident field reporting software used by more than 850 public safety agencies, feeding data into IAPro for professional standards review.

CommunityReport An intelligent virtual investigator that instantly communicates with your community through mobile and web. This innovative solution integrates with Versaterm Records Management System (RMS) and third-party RMS. This add-on module automates non-emergency service requests and generates a review-ready report, streamlining your agency’s non-emergency workflow.

Versaterm EIPro Early intervention software for proactive wellness in public safety, helping agencies identify and support personnel before issues escalate.

Versaterm IAPro Professional standards and internal affairs case management software, trusted by over 1,100 agencies worldwide for citizen complaint and internal investigation tracking.

Visual Labs DEMS Securely store and access live video streams and GPS locations from officers’ smartphone-based body cameras. Our Digital Evidence Management System (DEMS) automatically uploads videos, photos and audio directly to our cloud-based platform for later review. Streamline and simplify your agency’s evidence management with robust editing, redaction and search tools.

Versaterm Adashi C&C Incident command and control software for public safety, supporting tactical planning and coordinated response for fire and emergency management.

Versaterm FocalPoint Information sharing and analytics software that enables public safety agencies to search, share, and analyze data across systems and jurisdictions.

Versaterm Smartphone Body and Dash Camera Solution Smartphone Body and Dash Camera Solution: The body camera company that does not make body cameras. Visual Labs offers a smartphone-based dash camera solution to complement its body worn camera (BWC) solution. Agencies can easily manage their BWC and dash camera footage using a single evidence management platform. The dash camera system is simple to use and install, and offers significant cost savings over existing dash camera products.

Versaterm Visual Labs Smartphone-based body-worn camera software that turns standard smartphones into body cameras for law enforcement and public safety personnel.

vRMS vRMS is a records management system with integrated CAD and mobile workstation to help manage the flow of information with features to help you manage your agencies data and records.

DroneSense by Versaterm DroneSense is a public safety drone operations platform supporting both locally piloted tactical missions and remote Drone as First Responder deployments, with live streaming and real-time collaboration across teams and jurisdictions. It provides pilot, fleet and program management plus a full compliance toolkit, and carries one of the broadest Blue UAS / NDAA-compliant airframe lists in this landscape. Acquired by Versaterm in July 2025; Versaterm subsequently acquired Aloft in February 2026 and is integrating it into the DroneSense platform.

DroneSense Drone as First Responder Versaterm DroneSense provides local governments and public safety agencies with a hardware-agnostic drone management software ecosystem designed to power tactical missions and Drone as a First Responder (DFR) operations. The cloud-native platform features DroneSense Remote, which allows dispatchers and teleoperators in real-time command centers to remotely pilot docked or hand-launched drones from a standard web browser using a keyboard, mouse, or video game controller. By integrating directly with Computer-Aided Dispatch (CAD) systems like Versaterm, the software can automatically route an "eye in the sky" drone to 911 calls for service in an average of 90 seconds, streaming low-latency tactical video and thermal imaging directly to ground units. Furthermore, the platform automates record-keeping by generating secure flight logs, tracking calls for service data, and supporting public-facing transparency dashboards to help municipalities maintain strong community trust.

Komutel Komand911 911 call handling solution from Komutel (acquired by Versaterm) for emergency communications centers. Product listed in Versaterm's solution menu; exact page URL inferred from Versaterm's standard /solution/ URL pattern.

Versaterm CAD Computer-aided dispatch software for public safety agencies, managing call taking and dispatch with real-time data flow to mobile units and records systems.

Versaterm CallTriage Conversational AI-enabled solution that triages non-emergency calls to reduce 911 center workload and provide faster service to the public.

Versaterm CaseWorX for Courts People-centered court case management platform built for high-volume specialty and diversion courts.

Versaterm CaseWorX for Schools Threat assessment case management system that helps schools document, track, and manage behavioral threat assessment cases.

Versaterm CommunityConnect Community engagement and automated customer-service platform (formerly SPIDR Tech) that sends automated text messages, emails, and surveys between law enforcement agencies and community members.

Versaterm CommunityReport Online citizen reporting tool, fully integrated as a module of Versaterm RMS, that lets community members file certain police reports online.

Versaterm Mindbase Data-driven mental health and wellness platform for first responders and peer support teams that identifies stress exposure early and builds wellness initiatives into daily operations.

Versaterm OpsIntel Information sharing software for public safety that delivers operational intelligence to agencies.

Versaterm Public Portal Public-facing portal for sharing law enforcement information and records with the community. Product named in Versaterm's solutions listing; exact page URL inferred from the site's /solution/ URL pattern.

Versaterm RMS Public safety records management system for incident reporting, case management, and law enforcement records, with integrated data flow from Versaterm CAD.

Versaterm Visual Labs DEMS Digital evidence management system for storing, managing, and sharing body camera footage and other digital evidence.

CommunityReport

Product Overview

An intelligent virtual investigator that instantly communicates with your community through mobile and web. This innovative solution integrates with Versaterm Records Management System (RMS) and third-party RMS. This add-on module automates non-emergency service requests and generates a review-ready report, streamlining your agency’s non-emergency workflow.

Market Landscapes

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Capabilities

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Research Competitors

Citizen Problem Reporter ESRI

Citizen Problem Reporter can be used to solicit non-emergency problem reports (for example, blight, graffiti, trash, potholes, clogged drains, and flooding) from the general public.It provides 24/7 access to an organization and the location-enabled problem reports helps efficiently triage reports to the correct person or department responsible for its resolution.

GovTransfer Online Citizen Crime Reporting GovTransfer

Looking for an efficient way to report minor crimes and incidents in your community? Our Online Citizen Crime Reporting software can help. With our easy-to-use platform, citizens can quickly submit reports for minor incidents without the need for a police officer to be dispatched. This saves police departments valuable time and resources, allowing them to focus on more pressing matters

Carfax Carfax

The number one reason law enforcement agencies choose to partner with CARFAX for Police is to solve crimes faster with unique data you can't get anywhere else using a full suite of proprietary Investigative Tools – FOR FREE. Our Traffic and Records tools deliver time savings, build better citizen-officer relationships and improve citizen customer service.

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