Zoom

Zoom provides video conferencing and online meetings software.

Our Products

Zoom Video Communications Zoom Phone is a modern cloud phone solution built on the Zoom platform. With Zoom Phone, the latest communications features and capabilities are continually integrated into our software-based unified communications platform. With native video, phone, meetings, chat, and room system support, Zoom is constantly innovating to ensure users can quickly and easily transition among all modes of communication.

Zoom Phone Zoom Phone is a cloud PBX delivered as part of the Zoom Workplace platform, combining voice, video, team chat, and AI Companion in a single client. For public sector customers, Zoom Phone is available via Zoom for Government — a dedicated U.S.-based GovCloud environment with FedRAMP Moderate authorization and DoD Impact Level 4 ATO-C, sold through GSA Schedule via Carahsoft.

Workvivo Workvivo HQ is an employee experience platform that unifies internal communication, knowledge management, and people intelligence with embedded AI tools. It includes news articles, livestreams, shoutouts, spaces, surveys, an org chart, and document management accessible on desktop and mobile. The platform supports single sign-on, role-based security, and SOC 2 and ISO 27001 certified security controls. Optional add-ons include agentic search through HQ Agent, the Seer engagement survey tool, real-time Chat powered by Zoom's Video SDK, and Workvivo TV for digital signage.

Zoom Workspace Reservation Zoom Workspace Reservation takes the guesswork out of hybrid work. With built-in AI, it suggests the perfect desk or room based on your team’s location and preferences — so you can focus on what matters, not where to sit.

Zoom AI Companion AI assistant in Zoom Workplace that transcribes Zoom meetings and generates meeting summaries and next steps. Translated captions are a paid add-on. A ZoomGov edition serves government customers. Requires a paid Zoom Workplace plan.

Zoom AI Companion

Product Overview

AI assistant in Zoom Workplace that transcribes Zoom meetings and generates meeting summaries and next steps. Translated captions are a paid add-on. A ZoomGov edition serves government customers. Requires a paid Zoom Workplace plan.

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Capabilities

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Research Competitors

Dragon Professional Nuance

Speech-recognition software from Nuance (a Microsoft company) for dictating documents and transcribing recordings on a Windows PC. Runs locally and lets users add custom words. Recorded-file transcription is limited to a single speaker, so it is not suited to multi-speaker meetings. Mobile dictation requires a separate Dragon Anywhere subscription; licensed per user.

Speechmatics Speechmatics

Speech-to-text API for developers with batch and real-time transcription, speaker diarization, translation, summaries and a custom dictionary. Batch transcription can also be deployed on-premises. Supplies the on-device speech engine in Adobe Premiere Pro. Pay-as-you-go with add-on capabilities.

Rev Rev

Transcription platform offering AI transcripts, human transcription, and a meeting notetaker that records, transcribes and summarizes meetings in real time. Supports custom glossary terms and has a mobile app. Formerly also sold as Temi, which ran on the same speech engine. Seat-based AI subscriptions plus per-minute human services.

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