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Alarm Program Systems

Alarm Program Systems provides false-alarm management and alarm permit software for municipalities.

Our Products

Alarm Program Systems Provides alarm permit and false-alarm management software for municipalities.
CitySupport Alarm ordinance management offered either as a fully administered program or as licensed software. APS issues and renews permits, invoices false alarm fines, and processes payments on a Salesforce-hosted web platform fed by any 911 CAD system. The public site supports online registration, payments, appeals and an online Alarm School. Ordinance-drafting assistance is also offered.

CitySupport

Product Overview

Alarm ordinance management offered either as a fully administered program or as licensed software. APS issues and renews permits, invoices false alarm fines, and processes payments on a Salesforce-hosted web platform fed by any 911 CAD system. The public site supports online registration, payments, appeals and an online Alarm School. Ordinance-drafting assistance is also offered.

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Capabilities

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Research Competitors

CryWolf CentralSquare

False alarm management sold as an outsourced program run by CentralSquare or as an agency-licensed SaaS subscription. It handles permit registration and renewal with CAD data transfer, separate police and fire rules and fee structures, billing, collections, and PCI-compliant online payments and bank lockbox. A public program website supports registration and account access, and CryWolf sites host online alarm schools. CryWolf was developed by Public Safety Corporation (AOT), acquired by Superion in 2018, and is now part of CentralSquare.

 FAMS PM AM

False Alarm Management Solution delivered as a fully administered program in which PM AM staff handle permitting, false alarm tracking and invoicing, collections, appeals and monthly reconciliation. FAMS takes data from any CAD/RMS system and provides an online portal and mobile app for registration, renewal and payment. PM AM also offers complimentary ordinance-development help. The company sells other products (HCM, Crime Disruptor), so GovSpend totals must be filtered to alarm line items.

 Phoenix Group False Alarm Management Phoenix Group Information Systems

Citation-processing company that administers false alarm and alarm permit programs alongside parking and administrative citations. Phoenix staff run program hotlines and processing, with a hosted public site for online permit registration and payment. Recent wins include Arcadia (Aug 2025) and Redondo Beach (Nov 2025). Product details beyond agency program pages are not published.

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