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Phoenix Group Information Systems

Our Products

Phoenix Group False Alarm Management

Product Overview

Citation-processing company that administers false alarm and alarm permit programs alongside parking and administrative citations. Phoenix staff run program hotlines and processing, with a hosted public site for online permit registration and payment. Recent wins include Arcadia (Aug 2025) and Redondo Beach (Nov 2025). Product details beyond agency program pages are not published.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

CryWolf CentralSquare

False alarm management sold as an outsourced program run by CentralSquare or as an agency-licensed SaaS subscription. It handles permit registration and renewal with CAD data transfer, separate police and fire rules and fee structures, billing, collections, and PCI-compliant online payments and bank lockbox. A public program website supports registration and account access, and CryWolf sites host online alarm schools. CryWolf was developed by Public Safety Corporation (AOT), acquired by Superion in 2018, and is now part of CentralSquare.

365 FalseAlarm 365Labs

Alarm permit, registration and false alarm billing software that is part of 365Labs' public safety platform (CAD, RMS, jail). Agencies license it to approve permits, match CAD calls to permits via a CAD bridge, and auto-generate invoices and notices. Alarm users and alarm companies can register online, and responders can view permit status and site hazards. The vendor website blocks automated access, so most details come from an agency purchase order.

False Alarm Billing (FAB) Enablepoint

Alarm management software suite plus an optional managed-processing service from a Michigan-based, veteran-owned firm. FAB registers alarms, imports false alarm incidents from CAD, and calculates and invoices charges. OARS adds online alarm registration, and WEBFAB gives 911 dispatchers browser access to permit, keyholder and hazard data. AMPS provides EnablePoint staff to process registrations, false alarms and public support.

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