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Atlassian

Atlassian provides software development and team collaboration tools including Jira and Confluence.

Our Products

Atlassian Service Collection End bad service management for good. Unite teams on a single AI-powered platform to deliver service at scale.
Atlassian Guard Security subscription providing centralized administration, SSO/SCIM identity controls, and threat detection across Atlassian cloud products.
Confluence We don't believe in hidden folders. We believe in an open platform that both captures your information in a structured and centralized space, and provides a place to collaborate on your content in real-time. Using a flexible and customizable platform, Confluence is an open and shared workspace that adapts to the way you and your team work together.
Compass Internal developer platform/portal that catalogs software components, services, and health metrics for engineering organizations.
JIRA Atlassian's issue tracking and project management software used for agile software development and IT workflows.
Trello Kanban-style boards, lists, and cards for lightweight task and project tracking by any team.
Jira Service Management IT service management (ITSM) solution for request, incident, problem, change, and asset management; available in Atlassian Government Cloud with Assets and Analytics.
Atlassian Cloud Platform Speed up decisions at every level with Atlassian Analytics.
Bitbucket Git-based source code repository hosting and CI/CD (Bitbucket Pipelines) for software development teams.
Loom Loom helps all teams win back time and complete projects faster, with AI-powered video messages and meeting notes.
Jira Product Discovery Prioritization and roadmapping tool for product teams to capture ideas, score them, and build roadmaps connected to Jira delivery work.
JIRA ServiceDesk An IT service management and service-desk tool for handling requests, incidents, and changes.
Rovo AI-powered search, chat, and agents that surface organizational knowledge across Atlassian and connected third-party SaaS tools.
Statuspage Hosted status and incident communication pages for keeping users informed during outages and maintenance, useful for public-facing government IT services.

Atlassian Service Collection

Product Overview

End bad service management for good. Unite teams on a single AI-powered platform to deliver service at scale.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

SysAid Help Desk SysAid

AI is baked into the queue, so your team works smarter without lifting a finger. AI Intelligent Categorization tags tickets instantly, AI Emotion flags risky ones, and AI Case Summarization and AI Author speed up every reply. No toggling, no guesswork, just instant clarity.

 Eden Internal Ticketing System Eden Workplace

Eden’s internal ticketing system enables your employees to quickly and easily submit help requests, while HR and IT teams manage ticket resolution.

 DeskPro IT Service Desk Deskpro

Elevate your IT ticketing system. Unify and automate requests, integrate communications, and eliminate bottlenecks with intelligent workflows that respond to employees and resolve incidents more efficiently.

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