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FreshWorks

Freshworks provides cloud-based CRM, ITSM, and customer support software.

Our Products

FreshWorks Freshservice Unify service, asset, and operations management on one AI-powered platform that connects your organization, eliminates busywork, and keeps you a step ahead.
Freshdesk Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.
Freddy AI Agent They collect details, process requests, and resolve issues end-to-end—no human input needed. Available 24/7 across channels, they escalate only when needed, with full context every time.
Freshworks Freshteam is a smart HR software that helps you handle recruiting, onboarding, time off and employee information in one place

FreshWorks Freshservice

Product Overview

Unify service, asset, and operations management on one AI-powered platform that connects your organization, eliminates busywork, and keeps you a step ahead.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

Hiver ITSM Hiver

Turn your inbox into an easy-to-use IT helpdesk that scales with your business. Resolve queries faster and ensure a hassle-free employee experience.

 Suptask Suptask

An internal ticketing system cherished by support and IT teams for its simple use within Slack. It makes in-house support and IT tasks a smoother and more efficient experience. Say goodbye to juggling platforms by using our integrations with other platforms, such as GitHub or Zendesk.

 Bold Desk Syncfusion

Handle your employees’ support requests with an internal help desk software to improve employees’ efficiency and productivity.

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