FreshWorks

Freshworks provides cloud-based CRM, ITSM, and customer support software.

Our Products

FreshWorks Freshservice Unify service, asset, and operations management on one AI-powered platform that connects your organization, eliminates busywork, and keeps you a step ahead.

Freshdesk Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.

Freddy AI Agent They collect details, process requests, and resolve issues end-to-end—no human input needed. Available 24/7 across channels, they escalate only when needed, with full context every time.

Freshworks Freshteam is a smart HR software that helps you handle recruiting, onboarding, time off and employee information in one place

Freddy AI Agent

Product Overview

They collect details, process requests, and resolve issues end-to-end—no human input needed. Available 24/7 across channels, they escalate only when needed, with full context every time.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

Kore.ai AI for IT Kore.ai

Transform IT operations with AI that delivers instant resolutions, enables self-service, and provides proactive assistance for seamless support.

Ravenna Platform Ravenna

Internal support that starts in Slack, and resolves with AI and intelligent workflows.

Moveworks Agentic AI Moveworks

What every organization needs to revolutionize employee support and unlock everyone's full potential.

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