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CivicPlus

CivicPlus provides website, CMS, and citizen engagement software for governments.

Our Products

Municipal Websites Government website design and content management platform that serves as a community's digital city hall.
CivicPlus Social Media Archiving The most accurate and reliable social media archiving solution from the number one compliance leader in social archiving. Maintain compliance with public records laws and manage records from social media accounts in real-time with CivicPlus®.
Municode Deliver your code of ordinances via web, mobile, and print with CivicPlus® Municode Codification. We offer industry-leading Codification, Recodification, Supplementation, and Republication services in addition to Online Code Hosting.
CivicPlus NextRequest NextRequest is a FOIA management software powered by CivicPlus® to empower agencies to receive records requests through a modern online portal, route them to staff automatically, and release records to individuals or the public at large.
CivicRec Whether your community members are using your recreation management software for online program registration, renting facilities, or just browsing, be confident in presenting a user-friendly interface, minimizing stress, and effort in utilizing your programs and facilities.
SeeClickFix Residents want help improving the quality of life in their communities. And with SeeClickFix, they can report issues in the time it takes to order takeout. Foster citizen engagement with a set of highly rated tools that include a mobile app, web portal, call taker interface, and Facebook app. Routing resident requests to the right departments has never been easier thanks to SeeClickFix. Automated workflows assign requests to the proper staff based on a request’s type and location. Get more done, faster with custom workflows that adapt to your existing operations.
Municode Codification Codification software and services for managing, publishing, and hosting municipal codes and ordinances (Municode Library).
CivicPlus Agenda and Meeting Management CivicPlus has everything you need to streamline your meetings and agenda management processes online. Offering both a simple and robust solution and the option to add integrated modules, our scalable solutions are available at a cost tailored to meet the size of your budget and community.
CivicPlus Agent CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service interaction. Our advanced technology combines the power of site search and artificial intelligence (AI) to deliver exceptional customer experiences to citizens using your CivicEngage website.
Recreation Management Recreation management software built for government parks and recreation departments, covering program registration, facilities, and payments.
CivicPlus Asset Management software CivicPlus® Asset Management is a centralized system that simplifies infrastructure and work order management, helping you document, track, and prioritize with ease. By empowering confident, cost-effective decision-making, Asset Management ensures your operations stay proactive, efficient, and free of costly disruptions.
CivicPlus Parks & Recreation Recreation departments within a local government provide more than recreational opportunities. They are a source of revenue but more importantly, directly impact the quality of life. Benefits include providing community connection and improving physical and mental health. Organizing such a broad portfolio of events, facilities, and people is no small task, so CivicPlus offers parks and recreation software geared specifically for local government needs.
CivicPlus | Mass Notifications CivicPlus® helps local governments simplify the communication process when mass messaging is required for emergency or routine notifications.
CivicPlus learn what makes CivicHR the most flexible, comprehensive, and integrated cloud-based solution that allows human resource managers to recruit, identify, and hire talent, onboard new employees, and assess employee performance. Applicant Tracking Software - streamline the hiring process, helping you quickly find and select the best candidates. Employee Onboarding - create, distribute, and collect all necessary new employee forms, such as payroll forms, compliance documents, internal policy forms, etc. Performance Management - complete annual formal performance reviews digitally, streamlining processes and eliminating paperwork.
Monsido Monsido is a web accessibility, quality assurance, and optimization platform for maintaining compliant, high-quality websites.
Municode, Munidocs Municipal code codification and document management, including online publishing of ordinances and records.
CivicClerk From city planning to public transportation, from school districts to resource development, decision-makers want to hear from real, relevant people who will be affected by new changes – like yourself. By participating in public consultations and building stronger neighborhoods, PlaceSpeak empowers you to make a meaningful impact on the communities where you live, work, and play.
CivicEngage CivicEngage is a website content management platform built for local government, providing citizen-facing sites.
Civic Plus Web Accessibility Checker A municipal website and CMS platform that includes built-in accessibility scanning and compliance tools. Implemented by city web administrators and public-information officers to build and maintain WCAG 2.1-compliant government websites that are accessible to all residents.
CivicPlus Permitting, Licensing, & Code Enforcement Software Permitting Create and manage permit applications, payments, inspections, and contractor credentials Planning & Zoning Robust functionality to manage the intricacies of new subdivisions, plats, site plans, and other projects. Business Licensing Create and manage license applications, renewals, payments, inspections, and contractor credentials. Code Enforcement Process complaints and track violations end-to-end from initial inspection and notice of violation through citation processing, court proceedings, and resolution. Fire & Life Safety Inspections Conduct and schedule one-time and cyclical reoccurring inspections across your organization. Generate inspection failure notices and track court appearances.
CivicPlus Media Share live videos of important community events with interested residents not able to attend in person, and then post the recording for even more community members to watch from any device when they have the time.
CivicPlus Marketplace App Branded, configurable mobile app solution (also referenced as CivicPlus Mobile) for resident engagement.
CP Media CP Media allows you to easily incorporate recorded and live videos anywhere on your CivicEngage® website—no advanced technical knowledge required. With our easy-to-use solution, you can quickly and easily post high definition videos of such content as: Board meetings, Community concerts or parades, School sporting events, Council meetings, Press conferences
Integration Hub Tool for simplified developer integrations and data sharing across CivicPlus and third-party systems.
Resident Portal A single sign-on starting point for residents to access services, forms, agendas, and notifications across CivicPlus solutions.
CivicPlus Community Development Designed by former government employees who know the permitting, licensing, and code enforcement space inside and out, our integrated software accelerates departmental processes and connects your entire agency.
Cost Recovery Cost recovery tool for recreation departments to support data-driven financial and operational decisions.
Process Automation and Digital Services CivicPlus’ Process Automation and Digital Services solution provides local governments with a tool that seamlessly automates internal processes and serves residents online, easily scaling with your administration's needs.
CivicPlus Pay CivicPlus Pay is the utility application that connects your CivicPlus solutions to select payment gateways. With Pay, you can efficiently take digital payments while giving citizens more ways to pay at any time, from anywhere.
CivicPlus Utility Billing Software Improve utility operations and build resident trust with modern, automated utility software.
CivicPlus Government Process Automation Deliver Positive Civic Experiences with Process Automation and Digital Services Build custom forms, automate government workflows, and offer resident services online.
CivicPlus Pay Payment tool connecting CivicPlus solutions to select payment processing partners.
CivicPlus Process Automation and Digital Services Build custom forms, automate government process workflows, and digitize to offer resident services online.
CivicPlus Intelligence A suite of intelligent (AI) tools across the CivicPlus platform aimed at improving resident and staff experiences.
CodeComply AI-powered plan review software that accelerates building code and design compliance reviews.

CivicPlus Agent

Product Overview

CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service interaction. Our advanced technology combines the power of site search and artificial intelligence (AI) to deliver exceptional customer experiences to citizens using your CivicEngage website.

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Research Competitors

Citibot Web Chat Citibot

Your Government Agency’s AI Assistant Accessible 24/7 on your agency website, powered by generative AI to answer questions, assist residents, and streamline communication.

 Tars AI Agents for Customer Support Tars

Tars Agents handle the public-facing interactions that matter most in government. From permit applications and benefit eligibility to service requests and program inquiries. They learn your policies, follow regulatory protocols, and deliver accurate information 24/7. Used by federal agencies, state departments, and municipal governments that need to serve more citizens with limited budgets.

 IBM watsonx Orchestrate IBM

Your AI tools are only as productive as the technology behind them. IBM® watsonx Orchestrate® brings all your AI agents together—making them more efficient, more collaborative and easier to scale across your business.

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