CritiCall provides dispatcher skills testing and pre-employment assessment software.
Save time and money by reducing turnover. Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills, and abilities. But how is an agency to discern between those who are able and those who are not? CritiCall is the answer. CritiCall is used by over 1,800 agencies, including 50% of State Police and the U.S. Department of Homeland Security.
AI SkillLab is a targeted call-simulation training platform that gives participants the means to practice a variety of incident scenarios via an expansive Simulation Library. It gives trainees the real-life experience they need without requiring additional staff. AI SkillLab allows your employees to practice and train on the most common or difficult situations they’ll face during live calls. AI SkillLab doesn’t reduce the need for emergency dispatchers or trainers. Rather, it provides 24/7 on-demand training to better equip emergency dispatchers with the skills and knowledge they need to help callers.
911 Simulators 911 SimulatorsOur simulators are designed to provide a comprehensive training experience for emergency services personnel. They are equipped with state-of-the-art technology able to accurately replicate of real-world scenarios, allowing trainees to practice their skills in a safe and controlled environment.
Prepared911 Prepared911Accelerate emergency response with Assistive AI. Supercharge your agency’s operational efficiency with the transformative power of AI. Relieve routine burdens and holistically enhance emergency response.
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