CritiCall provides dispatcher skills testing and pre-employment assessment software.
Save time and money by reducing turnover. Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills, and abilities. But how is an agency to discern between those who are able and those who are not? CritiCall is the answer. CritiCall is used by over 1,800 agencies, including 50% of State Police and the U.S. Department of Homeland Security.
Our simulators are designed to provide a comprehensive training experience for emergency services personnel. They are equipped with state-of-the-art technology able to accurately replicate of real-world scenarios, allowing trainees to practice their skills in a safe and controlled environment.
Critical Insights Eventide CommunicationsEventide Communications’ Critical Insights AI Training Simulator delivers a realistic and interactive training platform for 911 telecommunicators. Built specifically for Public Safety Answering Points (PSAPs), the 911 training simulator offers a dynamic environment where trainees can practice real-world emergency scenarios and receive immediate, automated feedback on their performance without impacting live operations. Designed for use in new candidate interviews, new hire onboarding, and ongoing staff development, it helps PSAPs reduce recruiting and training time, improve retention, and maintain protocol compliance across all disciplines – police, fire, and EMD.
Sklls.ai Sklls.AiEliminate the time, cost and effort of organizing training courses and hiring instructors by using Sklls for realistic simulation training. The Sklls simulator is available 24/7 and provides the opportunity to develop real experience in a virtual setting. Internalise the communication protocol and free up mental capacity for active listening and mission execution.
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