Equature provides call recording and dispatch logging software for 911 centers.
Equature’s Communications Recording platform provides end-to-end capture of all phone, radio, and multimedia interactions to support investigations, compliance, training, and operational transparency. Through its Viewpoint interface, agencies can securely search, review, manage, and archive communications while leveraging AI-powered tools like automated transcription, summaries, and call classification for deeper insight and faster decision-making. The system also streamlines incident reconstruction and supports QA/training workflows by enabling supervisors to review real interactions and identify areas for improvement. With built-in redaction tools and organized project files, Equature simplifies FOIA responses and ensures agencies maintain accurate, legally defensible communication records.
Revcord delivers a comprehensive suite of 911 voice logging and multimedia incident-management solutions built for modern PSAPs, ECCs and emergency response agencies. It can run on-premise or in the cloud and supports NG911 standards while capturing multi-channel communications such as voice, radio, text/SMS, video, ANI/ALI data and dispatch system metadata in one unified record. The MMS Management Console provides advanced search tools, multi-channel playback, incident recreation, QA evaluations and integration with CPE and dispatch systems, while RevView adds live caller video to improve situational awareness. With Tier-4 cloud infrastructure, strong redundancy, mobile call recording and AI-powered anomaly detection, Revcord offers secure and reliable technology that strengthens investigations, compliance, training and real-time emergency response.
Interaction Recording for Public Safety VerintVerint Recording for Public Safety is a full-time, multi-channel interaction recording and incident reconstruction platform built for PSAPs and emergency response operations. It captures 911 audio, radio traffic, video, text, VoIP, PBX, mobile voice, SMS, email, chat, and other communication channels on a single NG911-ready recorder, providing reliable, scalable performance in mission-critical environments. With deep integrations across major trunked radio systems and seamless interoperability with most CAD, telephony, and dispatch technologies, Verint unifies fragmented data into a single, searchable record. Its browser-based Insight Center application enables rapid, NG911/i3-compliant incident reconstruction, allowing users to piece together multi-media events, respond quickly to evidence requests, and reduce liability, while flexible deployment options—on-premise, cloud, or hybrid—ensure resilience and high availability for any agency.
Capture911 HigherGroundHigherGround’s Capture911 platform is a multi-channel interaction recording and incident reconstruction solution built specifically for mission-critical public safety communications. It unifies NG911 telephony, P25 and analog radio, GIS data, console activity, and administrative phone interactions into a single synchronized view, enabling accurate chronological incident recreation and streamlined investigative analysis. Designed for compliance, training, and performance improvement, Capture911 includes the Quality911 module and supports NG911 and P25 standards while offering customizable, highly reliable architecture backed by proactive system monitoring. With advanced security controls, scalable non-proprietary hardware, and detailed reconstruction tools, Capture911 helps agencies reduce costs, maintain confidentiality, and ensure timely, accurate documentation across every emergency event.
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