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ESRI

Esri provides GIS software, including ArcGIS, for mapping and spatial analytics.

Our Products

ArcGIS ArcGIS offers unique capabilities and flexible licensing for applying location-based analytics to your business practices. Gain greater insights using contextual tools to visualize and analyze your data. Collaborate and share via maps, apps, dashboards and reports.
ArcGIS Hub ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach. With ArcGIS Hub, organizations can leverage their existing data and technology and work together with internal and external stakeholders to track progress, improve outcomes, and create vibrant communities.
ArcGIS Online Build interactive web maps with ArcGIS Online, Esri's web-based mapping software. Gain new perspectives and enhanced details as you interact with data, zoom in, and search on the map. Use smart, data-driven mapping styles and intuitive analysis tools to gain location intelligence. Work effectively across your organization by collaboratively building and using maps. Share your insights with specific people or the entire world.
ArcView An entry-level license tier of Esri's ArcGIS Desktop for viewing, querying, and analyzing geographic data.
ArcGIS Business Analyst Market and demographic analysis solution combining GIS with extensive demographic, consumer, and business datasets; used by economic development agencies.
ArcGIS Location Platform Developer-focused platform-as-a-service offering location services (basemaps, geocoding, routing) and APIs/SDKs for building custom applications.
ArcGIS Tree Management In an increasingly developed world, GIS provides organizations with the necessary tools to protect, enforce, and maintain the limited space available to support critical infrastructure.
ArcMAP Esri ArcMap is a desktop GIS application for creating maps, analyzing spatial data, and managing geographic information.
ArcGIS Drone2Map Desktop drone imagery processing software that turns drone-captured imagery into 2D/3D mapping products.
ArcGIS Experience Builder No-code/low-code builder for creating responsive web apps and pages that combine maps and other content.
GeoAI For public works agencies, running operations in real time must be second nature. Location-based operations dashboards and asset management software provide the real-time environment and management capabilities that these organizations need to integrate data from finance, customer service, GIS, sensors, and consumer applications for improved decision-making. Machine learning and artificial intelligence reveal opportunities for preventative asset inventory, improved asset maintenance, enhanced traffic management, and streamlined alerts for crews when disruptions occur.
ArcGIS Dashboards Configurable operational dashboards that visualize real-time and historical data with maps, charts, and gauges for decision support.
ArcGIS Knowledge Graph analytics extension to ArcGIS Enterprise that combines knowledge graphs with spatial analysis for investigative workflows.
ArcGIS Velocity A real-time analysis and mapping extension for ArcGIS. ArcGIS Velocity connects to live location data from nearly any source, including sensors, assets, and information feeds, enabling real-time maps, dashboards, and alerts.
ESRI ArcGIS Indoors ArcGIS Indoors is indoor mapping and space management software that converts BIM, CAD, and lidar data into a geospatial system of record for buildings. It generates floor-aware 2D and 3D maps showing people, assets, and spaces, accessible through the Viewer, Kiosk, Mobile, Space Planner, and Floor Plan Editor applications. Facilities, security, and IT staff use it to locate assets, plan emergency response, manage and reserve workspaces, and guide occupant navigation. Data is authored in ArcGIS Pro or ArcGIS Online and shared through ArcGIS Enterprise, with optional integration with ArcGIS IPS for live indoor positioning.
Parcel Fabric Esri ArcGIS Parcel Fabric is a data model and tools for managing and editing land parcel records within a GIS.
ArcGIS Image for ArcGIS Online Cloud capability for hosting, streaming, and analyzing imagery and raster data in ArcGIS Online.
ArcGIS Velocity Real-time and big data analytics capability for ArcGIS Online that ingests IoT sensor feeds and performs streaming spatial analysis.
Site Scan for ArcGIS Cloud-based end-to-end drone mapping software for fleet management, flight planning, and imagery processing.
ArcGIS Field Maps All-in-one mobile field app for map viewing, data collection, and location tracking by field crews, including floor-aware indoor use.
ArcGIS Flight ArcGIS Flight (successor to the Site Scan Flight iOS apps, released 8 July 2024) is Esri's drone flight planning and imagery capture application, feeding captured imagery directly into the ArcGIS geospatial platform for processing and analysis. It supports vertical, perimeter, corridor and panorama mission types for mapping structures, roads and pipelines, and embeds Airspace Link's LAANC authorization so pilots can request FAA approval without leaving the flight planner. It is a capture app; fleet management and processing live in the separate Site Scan for ArcGIS product.
Survey123 ArcGIS Survey123 is a simple and intuitive form-centric data gathering solution. Create, share and analyze surveys in just three easy steps.
ArcGIS AllSource Intelligence analysis application that fuses spatial, temporal, and link data for analysts in law enforcement and national security contexts.
ArcGIS CityEngine ArcGIS CityEngine is a procedural 3D city generator for creating and iterating on urban environments and scenarios using either synthetic or real-world geographic information system (GIS) data. An essential tool for urban designers, planners, architects, and 3D artists, CityEngine powers rapid adjustments to the architectural style, or other features, of an urban environment to support more efficient and streamlined workflows.
ArcGIS Enterprise Self-hosted GIS server platform for running mapping, analysis, and data management in an organization's own infrastructure or private cloud; widely deployed by state and local governments.
ArcGIS GeoBIM Web-based solution connecting GIS and BIM (Autodesk Construction Cloud) data for infrastructure project collaboration.
ArcGIS Insights Analytics workbench combining spatial analysis with open data science and business intelligence workflows.
ArcGIS Instant Apps Gallery of configurable app templates for quickly publishing focused web mapping apps without coding.
ArcGIS Mission Situational awareness and tactical communication solution for coordinating teams in public safety and emergency operations.
ArcGIS Monitor Monitoring and reporting tool for the health, usage, and performance of ArcGIS Enterprise deployments.
ArcGIS QuickCapture Rapid, big-button field data collection app for capturing observations at speed (e.g., damage assessment, asset inventories).
ArcGIS Reality Reality mapping product family for creating high-accuracy 3D meshes, point clouds, and true orthos from aerial and drone imagery.
ArcGIS Special Event Permitting The Special Event Permitting solution delivers a set of capabilities that help local governments collect permit applications and event site maps, coordinate the permit review process, gather feedback during permit review, share approved permits with stakeholders, and promote events occurring in a community.
ArcGIS StoryMaps Storytelling tool that combines maps, narrative text, and multimedia to communicate projects and policies to the public.
ArcGIS Survey123 Form-centric data collection solution for building smart forms and surveys to accelerate field and citizen data capture.
ArcGIS Urban 3D urban planning solution for scenario planning, zoning analysis, and visualizing land-use and development projects, used by city planning departments.
Citizen Problem Reporter Citizen Problem Reporter can be used to solicit non-emergency problem reports (for example, blight, graffiti, trash, potholes, clogged drains, and flooding) from the general public.It provides 24/7 access to an organization and the location-enabled problem reports helps efficiently triage reports to the correct person or department responsible for its resolution.
Citizen Problem Reporter Citizen Problem Reporter can be used to solicit non-emergency problem reports (for example, blight, graffiti, trash, potholes, clogged drains, and flooding) from the general public. It provides 24/7 access to an organization and the location-enabled problem reports helps efficiently triage reports to the correct person or department responsible for its resolution.
Esri ArcGIS Property Condition Survey The Neighborhood Stabilization solution delivers a set of capabilities that help you conduct property surveys, measure the fragility of neighborhoods, track blight, demolition activity, and publish a focused set of information products for citizens in your community.
ESRI Digital Twin Geospatial digital twins provide unparalleled context and high-resolution data integration for better business decisions

Citizen Problem Reporter

Product Overview

Citizen Problem Reporter can be used to solicit non-emergency problem reports (for example, blight, graffiti, trash, potholes, clogged drains, and flooding) from the general public.It provides 24/7 access to an organization and the location-enabled problem reports helps efficiently triage reports to the correct person or department responsible for its resolution.

Market Landscapes

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Capabilities

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Research Competitors

CentralSquare CentralSquare

Citizen Reporting: CentralSquare P2C includes citizen-reporting capabilities which enable the public to communicate directly with their law enforcement agencies, reducing face-to-face interactions.

 CommunityReport Versaterm

An intelligent virtual investigator that instantly communicates with your community through mobile and web. This innovative solution integrates with Versaterm Records Management System (RMS) and third-party RMS. This add-on module automates non-emergency service requests and generates a review-ready report, streamlining your agency’s non-emergency workflow.

 GovTransfer Online Citizen Crime Reporting GovTransfer

Looking for an efficient way to report minor crimes and incidents in your community? Our Online Citizen Crime Reporting software can help. With our easy-to-use platform, citizens can quickly submit reports for minor incidents without the need for a police officer to be dispatched. This saves police departments valuable time and resources, allowing them to focus on more pressing matters

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