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GoGov

GoGov provides 311 citizen request management software for local governments.

Our Products

GoGov Citizen Requests/311 (CRM) Your all-in-one CRM, 311, helpdesk and Citizen Engagement software to help improve citizen satisfaction and run your organization.
GoGov Permitting & Licensing GOGov Online Permitting is software that makes government simple for citizens, staff & elected officials.
GoGov Complete case management specifically designed for code enforcement officers to streamline the process so you can handle more cases in less time.
GoGov Citizen Notifications Mass notification tool that keeps citizens informed with alerts, notifications, and events, pushing content to multiple communication channels from one place.
GoGov Municipality Mobile App Branded mobile app for cities and counties that gives residents access to agency staff, services, requests, and notifications from their phones.
GoGov Permits GOGov’s Permits module allows Parks and Recreation departments to efficiently manage rental applications and permits. Residents can apply for common area usage, beach permits, pool passes, and more through an easy-to-use online platform. This digital solution streamlines the application process, reduces administrative burden, and ensures that residents receive timely approvals and updates. By simplifying permit management, GOGov helps Parks and Recreation departments enhance their service delivery and improve overall resident satisfaction.

GoGov Citizen Requests/311 (CRM)

Product Overview

Your all-in-one CRM, 311, helpdesk and Citizen Engagement software to help improve citizen satisfaction and run your organization.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

Entellitrac Tyler Technologies

Tyler Technologies provides software and services to help improve performance, accessibility, and transparency for governing agencies and the public. Tyler's civic services solutions are designed for your public sector agency and the citizens you serve. The areas these solutions cover include community development, permitting, enforcement, inspections, business licensing, compliance, maintenance and work orders, 311 requests, utility billing, and parks and recreation management.

 Creatio Solution Creatio

Creatio (formerly bpm’online) is a leading low-code, process automation and CRM company. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. Creatio offers a vertical CRM solution that enables governmental organizations to streamline key business processes and enhance customer experience. Governmental organizations leverage CRM Creatio to meet the ever-increasing expectations of digitally-native individuals and organizations as well as to enhance the data management, information sharing and collaboration across departments.

 Google Contact Center AI (Agent Assist) Google

Get started with Contact Center AI to give your customers the answers they need right away. Provide up-to-date information on your website through chat so customers don’t need to contact you. Free your human agents to handle more complex cases with automated phone responses to common customer questions.

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