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Intrado Life & Safety

Intrado Life & Safety provides 911 call routing, location, and PSAP technology.

Our Products

Intrado Mission Control As a global leader in emergency communication services, we partner with first responders to ensure the right help reaches the right place quickly. Always there in an emergency, we are Intrado.
Intrado OneAlert Intrado OneAlert is a web-based unified emergency communications and incident management platform designed for enterprise, educational, healthcare, and public sector organizations to streamline crisis response. The software centralizes fragmented safety technologies—integrating physical panic buttons, IP speakers, visual strobes, desktop alerts, and digital signage—into a single operational dashboard. By pairing natively with Intrado's Emergency Routing Service (ERS), OneAlert automatically transmits accurate, dispatchable location details to 9-1-1 Public Safety Answering Points (PSAPs) under Kari's Law and RAY BAUM'S Act while simultaneously triggering internal security notifications and automated lockdown workflows.
VIPER Answer VIPER Answer automates routine interactions and scales non-emergency call handling across your existing CPE, ensuring every request is resolved while freeing up time to focus on life-saving response and better serve the community.

VIPER Answer

Product Overview

VIPER Answer automates routine interactions and scales non-emergency call handling across your existing CPE, ensuring every request is resolved while freeing up time to focus on life-saving response and better serve the community.

Market Landscapes

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Capabilities

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Research Competitors

CallTriage Versaterm

Versaterm CallTriage uses conversational AI to handle routine non-emergency calls 24/7, providing immediate assistance, answering common questions and directing callers to the appropriate resource. Community members receive faster service, while dispatchers remain focused on the incidents where their expertise matters most.

 Prepared AI Axon

Prepared AI is the assistive intelligence layer of Axon 911. It helps call-takers, dispatchers, and supervisors do their jobs better by reducing cognitive burden, surfacing the right information at the right time, and augmenting human performance rather than replacing it.

 Harmony RapidSOS

Harmony AI delivers real-time call transcription and automatic translation directly into RapidSOS Unite. Telecommunicators can easily verify details without asking callers to repeat themselves, and language barriers are seamlessly bridged with instant translations. Every word understood. Every second saved.

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