LivePerson

Readyly offers a multilingual voice-enabled system for local governments that answers resident calls, updates records or service requests, and routes more complex issues to human staff. It connects with existing call workflows, supports chat, email, and SMS in addition to voice, and captures interaction data for review. The platform is designed for 24/7 availability and includes voice interactions among its supported channels.

Synthflow AI Receptionist is an AI-powered phone agent that answers calls, greets callers, and handles tasks such as appointment scheduling, call routing, and collecting caller details. It offers customizable call flows, voicemail handling, warm transfers, and the ability to send follow-up messages. The system integrates with CRM tools and calendars so calls can automatically generate actions or appointments, and it provides call recordings and dashboards for tracking interactions.

WhitegloveAI Voice AI is a system that lets organizations handle incoming calls automatically, gathering caller information and routing calls to the appropriate person or team. It supports setting up callers on wait-lists, enabling callbacks, and sending follow-up text messages. The service includes recording and transcribing calls for review and can work with existing phone systems without replacing them.