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Qualtrics

Qualtrics provides experience management and survey software for enterprises.

Our Products

XM Qualtrics for Government is an experience management platform designed for federal, state, and local agencies to collect and analyze feedback from residents and employees. The software features omnichannel listening tools to capture data across websites, mobile apps, and contact centers, using integrated analytics to identify service delivery gaps and automate corrective actions. It also includes modules for employee engagement and strategic research, all hosted on a secure infrastructure that meets FedRAMP High and DISA Impact Level requirements.
Qualtrics An experience-management platform built for survey research, constituent feedback, and advanced branching logic, with a large government and higher-education install base. It offers a native draw-or-type Signature question type, but stores the result as an image in the response data without a tamper-sealed audit trail, and its Authenticators use email or external data reference — authentication, not proofing.
Qualtrics Customer Experience Intelligence Design more inclusive and effective services, programs, and policies with XM. Design better experiences that build public trust and foster community engagement by putting people at the heart of every public sector experience. Capture feedback across every touchpoint and journey, streamline workflows and automate actions to continuously improve the experience for your communities and your employees.
Qualtrics XM for Employee Experience Employee experience suite covering engagement and pulse surveys, lifecycle feedback from candidate through exit, manager assist, and employee research.
Qualtrics XM for Strategy & Research AI-powered market research suite consolidating market and competitive research, product and innovation testing, UX research, brand tracking, and synthetic/human research panels.
XM for Customer Experience- Quality Management Move beyond spotty and subjective quality assurance. Qualtrics AI-powered quality management solution scores every interaction in real time so you know how every agent is doing, and know every lever to pull to improve the experience for your customers while reducing operational costs.

XM

Product Overview

Qualtrics for Government is an experience management platform designed for federal, state, and local agencies to collect and analyze feedback from residents and employees. The software features omnichannel listening tools to capture data across websites, mobile apps, and contact centers, using integrated analytics to identify service delivery gaps and automate corrective actions. It also includes modules for employee engagement and strategic research, all hosted on a secure infrastructure that meets FedRAMP High and DISA Impact Level requirements.

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Research Competitors

Community Remarks PlaceVision

COMMUNITY REMARKS is the merger between GIS and community mapping. It allows citizens to conveniently post their ideas, comments, and images to a website and relate them to a specific geographic location or general topics. Unlike other engagement application, citizens do not need to create an account or login to participate. As a result, citizens “hit it and go” on with their lives. Many planners use COMMUNITY REMARKS as the central database for all feedback collected throughout their plan.

 FlashVote Surveys FlashVote

Governments need your help. They want to know what they can be doing better, faster, cheaper and differently for their communities. But they usually only hear from a few self-selected people on issues. And one vote every few years from regular people doesn’t do them (or you) much good at all. Imagine you could “vote” on any topic in seconds, from any communication device, anytime. Governments could routinely ask for your opinion or advice. You could offer them feedback or suggestions in a flash. Welcome to FlashVote! The FlashVote solution combines patent-pending technology and world-class policy and survey design expertise. Your community provides the issues. We structure, collect and report the citizen inputs. We can even provide unbiased policy analysis and suggest best practices. The result is better decisions by governments and happier citizens.

 Social Pinpoint Engagement Hub Social Pinpoint

Community engagement for all levels of Government. Social Pinpoint’s powerful community engagement platform supports effective public participation for all levels of Government. Instantly reach more people, and make more informed decisions today. Enhance your public participation Create meaningful community engagement opportunities that bring your citizens together. With Social Pinpoint, you will boost your participation rates, instantly increase accessibility, and hear from a diverse and representative share of community voices. Our inclusive and flexible suite of online community engagement tools are designed to encourage citizens to share their feedback. From keeping your citizens informed to empowering them to participate in decision-making, our platform is built to support all levels of government.

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