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Tyler Technologies

Tyler Technologies provides software for government including ERP, courts, and public safety.

Our Products

Fire & EMS Suite

Product Overview

Tyler Technologies Fire & EMS Suite is an enterprise-grade public safety platform designed to unify Computer-Aided Dispatch (CAD), Records Management Systems (RMS), and Electronic Patient Care Reporting (ePCR) into a single ecosystem. Targeted at municipal fire departments, regional EMS districts, and public safety agencies, the platform connects mobile field crews in real time with dispatchers and administrative staff.

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Capabilities

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Research Competitors

EPR Fireworks ePCR EPR Fireworks

EPR FireWorks is a cloud-based Fire Records Management System (RMS) and Electronic Patient Care Reporting (ePCR) platform engineered specifically for fire departments and EMS agencies. The platform's ePCR module links clinical patient documentation directly to fire suppression and incident records to eliminate redundant data entry. Built for mobile cross-device use via web browsers and mobile apps, it features built-in NEMSIS 3.5 and national NERIS compliance, direct cardiac monitor imports (ZOLL, Stryker LIFEPAK, Philips), and integration with protocol tools like Handtevy and Pulsara. Beyond standard field charting and automated QA workflows, the platform includes specialized modules for Mobile Integrated Health (MIH) and Community Paramedicine, pre-incident planning, fire inspections, and scheduling within a single ecosystem.

ImageTrend Elite ePCR Software ImageTrend

ImageTrend Elite is an enterprise-grade emergency management and electronic patient care reporting (ePCR) ecosystem used by municipal fire departments, regional EMS agencies, and health systems. The cloud-native platform relies on its Elite Field module to let paramedics and firefighters document encounters offline on iOS, Android, or Windows devices, syncing recorded patient data as soon as connectivity is restored. The software combines dynamic charting tools—such as AI-assisted field auto-fill, driver's license scanning, and real-time Quality Assurance (CQI) error checking—with native CAD integrations, EKG monitor imports, and automated NEMSIS 3.5.1 and NERIS compliance workflows. Beyond field charting, the platform offers bidirectional hospital interoperability via its Carelytics and Health Information Hub modules, allowing EMS crews to push run data straight into hospital Electronic Health Record (EHR) systems and retrieve post-encounter patient outcomes.

HealthEMS Sansio

Sansio HealthEMS is a cloud-based electronic patient care reporting (ePCR) and emergency department documentation ecosystem engineered specifically for fire departments, EMS agencies, and hospital systems. The platform operates through its MobileTouch field application, enabling paramedics and firefighters to document patient encounters at the point of care across iOS, Android, or Windows mobile devices—with or without an active internet connection. Key platform components include: Integrated Data Ingestion: Auto-populates field reports by pulling data from CAD dispatch systems, EKG cardiac monitors (such as LIFENET), driver's license scans, and hospital intake systems (via Sansio Data Exchange/SDX). Customizable "PowerFields" & Validations: Allows administrators to build custom clinical or operational data fields alongside scenario-based logic to enforce protocol compliance and prevent incomplete documentation before submission. Medical Necessity & QA Engine: Utilizes proprietary algorithms to calculate Medical Necessity Scores to streamline CMS billing compliance, coupled with automated Quality Assurance (QA/QI) workflows, error scoring, and secure messaging to crews for chart corrections. Interoperability & Ecosystem: Features direct integrations with Handtevy protocol tools, CARES registry exports, and Sansio's FireRMS for combined fire suppression and NEMSIS 3.5 ePCR charting.

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