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Tyler Technologies

Tyler Technologies provides software for government including ERP, courts, and public safety.

Our Products

Tyler Enterprise Service Requests Software

Product Overview

Tyler Technologies provides software and services to help improve performance, accessibility, and transparency for governing agencies and the public. Tyler's civic services solutions are designed for your public sector agency and the citizens you serve. The areas these solutions cover include community development, permitting, enforcement, inspections, business licensing, compliance, maintenance and work orders, 311 requests, utility billing, and parks and recreation management.

Market Landscapes

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Where it's used

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Capabilities

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Research Competitors

Salesforce Public Sector Salesforce

Government CRM solutions from Salesforce adapt private sector service models, viewing citizens as customers. Salesforce helps government service organizations target the right audience with laser focus, automate business processes, and seamlessly connect and share data. Salesforce offers a public sector platform that is secure, transparent, and compliant, including top standards like FedRAMP, DoD IL2/4, and SOC. Since Government CRM runs in the cloud, it can be deployed in as little as one day, integrates freely, and is highly customizable and scalable. Salesforce Government CRM helps federal, state, and municipal organizations strengthen relationships between the public sector and citizens. With the help of public sector software like Salesforce, government can become more responsive, effective, and efficient.

Catalis Request311 Catalis

Our 311/CRM solution gives staff the tools to efficiently handle requests made by the public while ensuring accountability and maintaining high service standards. On the constituent side, Catalis Request311 allows your residents to report non-emergency issues with two-way communication, keeping them informed throughout the process. From large call centers to small townships, our solution caters to municipalities of all sizes seeking better transparency with their constituents.

Freshdesk FreshWorks

Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.

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