An AI-powered assistant designed for Public Safety Answering Points (PSAPs) to manage non-emergency 911 and administrative calls. By automating non-emergency call handling, AVA helps reduce dispatcher workload, eliminate hold times, and ensure telecommunicators remain focused on critical emergencies.
Harmony AI delivers real-time call transcription and automatic translation directly into RapidSOS Unite. Telecommunicators can easily verify details without asking callers to repeat themselves, and language barriers are seamlessly bridged with instant translations. Every word understood. Every second saved.
Flexbone Public Safety Solution FlexboneFlexbone deploys conversational AI agents that answer the non-emergency line, triage the caller, and either resolve the request or route it to the right department. They run around the clock, in multiple languages, and hand structured records to your CAD and RMS, so dispatchers at your PSAP stay focused on the emergency calls that need a human.
CitizenLink AI CentralSquareCitizenLink AI™ is the first integrated suite of AI-based public safety tools in the U.S. designed to significantly reduce 911 wait times for citizens, prioritizing true emergencies and redirecting non-emergency calls to the appropriate services.
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