An AI-powered assistant designed for Public Safety Answering Points (PSAPs) to manage non-emergency 911 and administrative calls. By automating non-emergency call handling, AVA helps reduce dispatcher workload, eliminate hold times, and ensure telecommunicators remain focused on critical emergencies.
CitizenLink AI™ is the first integrated suite of AI-based public safety tools in the U.S. designed to significantly reduce 911 wait times for citizens, prioritizing true emergencies and redirecting non-emergency calls to the appropriate services.
Assist AI MotorolaMotorola Solutions Non-Emergency Call Agent enables PSAPs to effortlessly answer designated non-emergency calls, so your telecommunicators don’t have to.
VIPER Answer Intrado Life & SafetyVIPER Answer automates routine interactions and scales non-emergency call handling across your existing CPE, ensuring every request is resolved while freeing up time to focus on life-saving response and better serve the community.
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