Eventide Communications

Eventide Communications provides logging recorders for communications and public safety.

Our Products

Critical Insights Eventide Communications’ Critical Insights AI Training Simulator delivers a realistic and interactive training platform for 911 telecommunicators. Built specifically for Public Safety Answering Points (PSAPs), the 911 training simulator offers a dynamic environment where trainees can practice real-world emergency scenarios and receive immediate, automated feedback on their performance without impacting live operations. Designed for use in new candidate interviews, new hire onboarding, and ongoing staff development, it helps PSAPs reduce recruiting and training time, improve retention, and maintain protocol compliance across all disciplines – police, fire, and EMD.

Eventide Logger Eventide provides communications logging recorders that capture phone, radio, and dispatch communications for public safety.

Eventide DX-Series Solutions Eventide NexLog DX-Series recorders provide multimedia logging and recording for public-safety dispatch and 911 centers.

Eventide Public Safety Recording Systems Eventide’s NexLog DX-Series recording solutions are built specifically for public safety and 9-1-1 centers, providing reliable capture of all mission-critical communications, including phone, radio, NG911, and multimedia sources. The platform integrates seamlessly with more than 85 industry systems—such as CAD, radio consoles, and call-handling equipment—to create a unified, searchable record of every event. With powerful tools for incident reconstruction, quality assurance, and analytics, users can quickly review synchronized audio, metadata, and screen activity to support investigations and operational improvement. Designed for high availability and secure retention, Eventide ensures agencies maintain complete, court-admissible communications records while enhancing overall situational awareness and performance.

MediaWorks DX Eventide MediaWorks DX is software for searching, replaying, and analyzing recorded calls and incidents from Eventide logging recorders.

Speech Factor AI Eventide Communications’ Speech Factor AI is a comprehensive suite of artificial intelligence (AI) tools that manage and analyze vast amounts of data for optimized performance, efficiency, and outcomes for public safety answering points, call centers, security departments, campuses, and beyond.

Critical Insights

Product Overview

Eventide Communications’ Critical Insights AI Training Simulator delivers a realistic and interactive training platform for 911 telecommunicators. Built specifically for Public Safety Answering Points (PSAPs), the 911 training simulator offers a dynamic environment where trainees can practice real-world emergency scenarios and receive immediate, automated feedback on their performance without impacting live operations. Designed for use in new candidate interviews, new hire onboarding, and ongoing staff development, it helps PSAPs reduce recruiting and training time, improve retention, and maintain protocol compliance across all disciplines – police, fire, and EMD.

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Capabilities

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Research Competitors

ThisGen 911 ThisGen 911

Next Generation training for 911 today. Experience the future of emergency response training. Faster learning. Better outcomes. Real lives saved.

Sklls.ai Sklls.Ai

Eliminate the time, cost and effort of organizing training courses and hiring instructors by using Sklls for realistic simulation training. The Sklls simulator is available 24/7 and provides the opportunity to develop real experience in a virtual setting. Internalise the communication protocol and free up mental capacity for active listening and mission execution.

CritiCall911 CritiCall

Save time and money by reducing turnover. Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills, and abilities. But how is an agency to discern between those who are able and those who are not? CritiCall is the answer. CritiCall is used by over 1,800 agencies, including 50% of State Police and the U.S. Department of Homeland Security.

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