Eventide Communications

Eventide Communications provides logging recorders for communications and public safety.

Our Products

Critical Insights Eventide Communications’ Critical Insights AI Training Simulator delivers a realistic and interactive training platform for 911 telecommunicators. Built specifically for Public Safety Answering Points (PSAPs), the 911 training simulator offers a dynamic environment where trainees can practice real-world emergency scenarios and receive immediate, automated feedback on their performance without impacting live operations. Designed for use in new candidate interviews, new hire onboarding, and ongoing staff development, it helps PSAPs reduce recruiting and training time, improve retention, and maintain protocol compliance across all disciplines – police, fire, and EMD.

Eventide Logger Eventide provides communications logging recorders that capture phone, radio, and dispatch communications for public safety.

Eventide DX-Series Solutions Eventide NexLog DX-Series recorders provide multimedia logging and recording for public-safety dispatch and 911 centers.

Eventide Public Safety Recording Systems Eventide’s NexLog DX-Series recording solutions are built specifically for public safety and 9-1-1 centers, providing reliable capture of all mission-critical communications, including phone, radio, NG911, and multimedia sources. The platform integrates seamlessly with more than 85 industry systems—such as CAD, radio consoles, and call-handling equipment—to create a unified, searchable record of every event. With powerful tools for incident reconstruction, quality assurance, and analytics, users can quickly review synchronized audio, metadata, and screen activity to support investigations and operational improvement. Designed for high availability and secure retention, Eventide ensures agencies maintain complete, court-admissible communications records while enhancing overall situational awareness and performance.

MediaWorks DX Eventide MediaWorks DX is software for searching, replaying, and analyzing recorded calls and incidents from Eventide logging recorders.

Speech Factor AI Eventide Communications’ Speech Factor AI is a comprehensive suite of artificial intelligence (AI) tools that manage and analyze vast amounts of data for optimized performance, efficiency, and outcomes for public safety answering points, call centers, security departments, campuses, and beyond.

Speech Factor AI

Product Overview

Eventide Communications’ Speech Factor AI is a comprehensive suite of artificial intelligence (AI) tools that manage and analyze vast amounts of data for optimized performance, efficiency, and outcomes for public safety answering points, call centers, security departments, campuses, and beyond.

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Research Competitors

Verint Quality Management for Public Safety Verint

Verint Recording for Public Safety is a multichannel recording and archiving solution designed for emergency response, public safety, and control room operations.

Intrado Mission Control Intrado Life & Safety

As a global leader in emergency communication services, we partner with first responders to ensure the right help reaches the right place quickly. Always there in an emergency, we are Intrado.

NICE Inform Evaluator Nice

Our automated and targeted 911 Quality Assurance software solution helps you get to the truth faster. You can instantly see where telecommunicators are struggling, and get more QA reviews done in less time. Focus your 911 Quality Assurance on what matters most, and provide faster, meaningful feedback. So your telecommunicators are happier in their work, and perform their best.

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