Flexbone deploys conversational AI agents that answer the non-emergency line, triage the caller, and either resolve the request or route it to the right department. They run around the clock, in multiple languages, and hand structured records to your CAD and RMS, so dispatchers at your PSAP stay focused on the emergency calls that need a human.
Versaterm CallTriage uses conversational AI to handle routine non-emergency calls 24/7, providing immediate assistance, answering common questions and directing callers to the appropriate resource. Community members receive faster service, while dispatchers remain focused on the incidents where their expertise matters most.
AVA AurelianAn AI-powered assistant designed for Public Safety Answering Points (PSAPs) to manage non-emergency 911 and administrative calls. By automating non-emergency call handling, AVA helps reduce dispatcher workload, eliminate hold times, and ensure telecommunicators remain focused on critical emergencies.
CitizenLink AI CentralSquareCitizenLink AI™ is the first integrated suite of AI-based public safety tools in the U.S. designed to significantly reduce 911 wait times for citizens, prioritizing true emergencies and redirecting non-emergency calls to the appropriate services.
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