HigherGround provides call recording and logging systems for public safety.
HigherGround’s Capture911 platform is a multi-channel interaction recording and incident reconstruction solution built specifically for mission-critical public safety communications. It unifies NG911 telephony, P25 and analog radio, GIS data, console activity, and administrative phone interactions into a single synchronized view, enabling accurate chronological incident recreation and streamlined investigative analysis. Designed for compliance, training, and performance improvement, Capture911 includes the Quality911 module and supports NG911 and P25 standards while offering customizable, highly reliable architecture backed by proactive system monitoring. With advanced security controls, scalable non-proprietary hardware, and detailed reconstruction tools, Capture911 helps agencies reduce costs, maintain confidentiality, and ensure timely, accurate documentation across every emergency event.
Verint Recording for Public Safety is a full-time, multi-channel interaction recording and incident reconstruction platform built for PSAPs and emergency response operations. It captures 911 audio, radio traffic, video, text, VoIP, PBX, mobile voice, SMS, email, chat, and other communication channels on a single NG911-ready recorder, providing reliable, scalable performance in mission-critical environments. With deep integrations across major trunked radio systems and seamless interoperability with most CAD, telephony, and dispatch technologies, Verint unifies fragmented data into a single, searchable record. Its browser-based Insight Center application enables rapid, NG911/i3-compliant incident reconstruction, allowing users to piece together multi-media events, respond quickly to evidence requests, and reduce liability, while flexible deployment options—on-premise, cloud, or hybrid—ensure resilience and high availability for any agency.
NICE Public Safety Dispatch Call Recording NiceNICE Inform is a trusted public safety dispatch recording and automated incident reconstruction platform used by more than 3,000 agencies worldwide to reliably capture 911 audio, radio, text-to-911, operator screen video, RapidSOS data, and other multimedia communications. By eliminating data silos and replacing manual data gathering with automated retrieval, NICE Inform allows users to reconstruct complete incident timelines in minutes—reducing workloads, accelerating investigations, and simplifying records requests. The system synchronizes CAD data, geo-maps, and all relevant multimedia into a unified playback experience, helping ECCs meet disclosure deadlines, improve QA workflows, and support staff more effectively. With expanding support for photos and video, NICE Inform delivers a comprehensive, future-ready solution for accurate, fast, and defensible incident analysis.
SLR Public Safety Logging Recorder Stancil CorporationThe Stancil SLR Public Safety Logging Recorder is a fully NG9-1-1–compatible solution designed to meet all NENA i3 functional and interface standards for modern emergency communications. It captures every critical media type—including 9-1-1 audio with ANI/ALI, P25 radio traffic, SMS/text messages, CAD data, location information and video—and unifies them into an easy-to-search platform that simplifies incident reconstruction and public information requests. Users can quickly retrieve calls or radio interactions by time, date, location, call taker, talkgroup or CAD ID, making investigations and FOIA responses significantly faster. Known for its reliability, affordability and intuitive interface, the Stancil SLR helps public safety agencies maintain accurate records, improve operational efficiency and confidently meet NG9-1-1 requirements.
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