Exacom provides call recording and logging solutions for public safety and utilities.
Exacom’s HindSight logging recorder platform is purpose-built for 911 centers, ECCs, and primary PSAPs, delivering a single, secure source of truth for all mission-critical communications—including 911 audio with metadata, radio traffic, CAD events, NG911/i3 data, RapidSOS information, text/MMS, video, and more. With live monitoring, instant replay, incident reconstruction, and centralized archival across 85+ integrated systems, HindSight gives agencies complete visibility into every step of an emergency response. Its modular, scalable architecture supports on-premise, cloud, or hybrid deployment, high-availability failover, screen recording, QA/QI tools, and analytics—allowing each organization to tailor the solution to its operational and IT needs. Powered by Exacom’s Nexas data normalizer, HindSight also prepares communications for AI-driven capabilities such as real-time transcription, performance analytics, anomaly detection, and predictive modeling, making it a future-ready foundation for modern public safety operations.
NICE Inform is a trusted public safety dispatch recording and automated incident reconstruction platform used by more than 3,000 agencies worldwide to reliably capture 911 audio, radio, text-to-911, operator screen video, RapidSOS data, and other multimedia communications. By eliminating data silos and replacing manual data gathering with automated retrieval, NICE Inform allows users to reconstruct complete incident timelines in minutes—reducing workloads, accelerating investigations, and simplifying records requests. The system synchronizes CAD data, geo-maps, and all relevant multimedia into a unified playback experience, helping ECCs meet disclosure deadlines, improve QA workflows, and support staff more effectively. With expanding support for photos and video, NICE Inform delivers a comprehensive, future-ready solution for accurate, fast, and defensible incident analysis.
Capture911 HigherGroundHigherGround’s Capture911 platform is a multi-channel interaction recording and incident reconstruction solution built specifically for mission-critical public safety communications. It unifies NG911 telephony, P25 and analog radio, GIS data, console activity, and administrative phone interactions into a single synchronized view, enabling accurate chronological incident recreation and streamlined investigative analysis. Designed for compliance, training, and performance improvement, Capture911 includes the Quality911 module and supports NG911 and P25 standards while offering customizable, highly reliable architecture backed by proactive system monitoring. With advanced security controls, scalable non-proprietary hardware, and detailed reconstruction tools, Capture911 helps agencies reduce costs, maintain confidentiality, and ensure timely, accurate documentation across every emergency event.
Eventide Public Safety Recording Systems Eventide CommunicationsEventide’s NexLog DX-Series recording solutions are built specifically for public safety and 9-1-1 centers, providing reliable capture of all mission-critical communications, including phone, radio, NG911, and multimedia sources. The platform integrates seamlessly with more than 85 industry systems—such as CAD, radio consoles, and call-handling equipment—to create a unified, searchable record of every event. With powerful tools for incident reconstruction, quality assurance, and analytics, users can quickly review synchronized audio, metadata, and screen activity to support investigations and operational improvement. Designed for high availability and secure retention, Eventide ensures agencies maintain complete, court-admissible communications records while enhancing overall situational awareness and performance.
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