Exacom provides call recording and logging solutions for public safety and utilities.
Exacom’s HindSight logging recorder platform is purpose-built for 911 centers, ECCs, and primary PSAPs, delivering a single, secure source of truth for all mission-critical communications—including 911 audio with metadata, radio traffic, CAD events, NG911/i3 data, RapidSOS information, text/MMS, video, and more. With live monitoring, instant replay, incident reconstruction, and centralized archival across 85+ integrated systems, HindSight gives agencies complete visibility into every step of an emergency response. Its modular, scalable architecture supports on-premise, cloud, or hybrid deployment, high-availability failover, screen recording, QA/QI tools, and analytics—allowing each organization to tailor the solution to its operational and IT needs. Powered by Exacom’s Nexas data normalizer, HindSight also prepares communications for AI-driven capabilities such as real-time transcription, performance analytics, anomaly detection, and predictive modeling, making it a future-ready foundation for modern public safety operations.
The Stancil SLR Public Safety Logging Recorder is a fully NG9-1-1–compatible solution designed to meet all NENA i3 functional and interface standards for modern emergency communications. It captures every critical media type—including 9-1-1 audio with ANI/ALI, P25 radio traffic, SMS/text messages, CAD data, location information and video—and unifies them into an easy-to-search platform that simplifies incident reconstruction and public information requests. Users can quickly retrieve calls or radio interactions by time, date, location, call taker, talkgroup or CAD ID, making investigations and FOIA responses significantly faster. Known for its reliability, affordability and intuitive interface, the Stancil SLR helps public safety agencies maintain accurate records, improve operational efficiency and confidently meet NG9-1-1 requirements.
Interaction Recording for Public Safety VerintVerint Recording for Public Safety is a full-time, multi-channel interaction recording and incident reconstruction platform built for PSAPs and emergency response operations. It captures 911 audio, radio traffic, video, text, VoIP, PBX, mobile voice, SMS, email, chat, and other communication channels on a single NG911-ready recorder, providing reliable, scalable performance in mission-critical environments. With deep integrations across major trunked radio systems and seamless interoperability with most CAD, telephony, and dispatch technologies, Verint unifies fragmented data into a single, searchable record. Its browser-based Insight Center application enables rapid, NG911/i3-compliant incident reconstruction, allowing users to piece together multi-media events, respond quickly to evidence requests, and reduce liability, while flexible deployment options—on-premise, cloud, or hybrid—ensure resilience and high availability for any agency.
Revcord PSAP Logging Solutions RevcordRevcord delivers a comprehensive suite of 911 voice logging and multimedia incident-management solutions built for modern PSAPs, ECCs and emergency response agencies. It can run on-premise or in the cloud and supports NG911 standards while capturing multi-channel communications such as voice, radio, text/SMS, video, ANI/ALI data and dispatch system metadata in one unified record. The MMS Management Console provides advanced search tools, multi-channel playback, incident recreation, QA evaluations and integration with CPE and dispatch systems, while RevView adds live caller video to improve situational awareness. With Tier-4 cloud infrastructure, strong redundancy, mobile call recording and AI-powered anomaly detection, Revcord offers secure and reliable technology that strengthens investigations, compliance, training and real-time emergency response.
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