Burst Arrow-left
Marketplace.city does not support this browser. Some functionality may be degraded. Please use a different browser for better user experience.

Nice

NICE Public Safety provides public safety software for recording and analytics.

Our Products

NICE Public Safety Dispatch Call Recording

Product Overview

NICE Inform is a trusted public safety dispatch recording and automated incident reconstruction platform used by more than 3,000 agencies worldwide to reliably capture 911 audio, radio, text-to-911, operator screen video, RapidSOS data, and other multimedia communications. By eliminating data silos and replacing manual data gathering with automated retrieval, NICE Inform allows users to reconstruct complete incident timelines in minutes—reducing workloads, accelerating investigations, and simplifying records requests. The system synchronizes CAD data, geo-maps, and all relevant multimedia into a unified playback experience, helping ECCs meet disclosure deadlines, improve QA workflows, and support staff more effectively. With expanding support for photos and video, NICE Inform delivers a comprehensive, future-ready solution for accurate, fast, and defensible incident analysis.

Market Landscapes

Sign up today for limited access or subscribe to access all data

Sign up today

Where it's used

Sign up today for limited access or subscribe to access all data

Sign up today

Capabilities

Sign up today for limited access or subscribe to access all data

Sign up today

Research Competitors

SLR Public Safety Logging Recorder Stancil Corporation

The Stancil SLR Public Safety Logging Recorder is a fully NG9-1-1–compatible solution designed to meet all NENA i3 functional and interface standards for modern emergency communications. It captures every critical media type—including 9-1-1 audio with ANI/ALI, P25 radio traffic, SMS/text messages, CAD data, location information and video—and unifies them into an easy-to-search platform that simplifies incident reconstruction and public information requests. Users can quickly retrieve calls or radio interactions by time, date, location, call taker, talkgroup or CAD ID, making investigations and FOIA responses significantly faster. Known for its reliability, affordability and intuitive interface, the Stancil SLR helps public safety agencies maintain accurate records, improve operational efficiency and confidently meet NG9-1-1 requirements.

Capture911 HigherGround

HigherGround’s Capture911 platform is a multi-channel interaction recording and incident reconstruction solution built specifically for mission-critical public safety communications. It unifies NG911 telephony, P25 and analog radio, GIS data, console activity, and administrative phone interactions into a single synchronized view, enabling accurate chronological incident recreation and streamlined investigative analysis. Designed for compliance, training, and performance improvement, Capture911 includes the Quality911 module and supports NG911 and P25 standards while offering customizable, highly reliable architecture backed by proactive system monitoring. With advanced security controls, scalable non-proprietary hardware, and detailed reconstruction tools, Capture911 helps agencies reduce costs, maintain confidentiality, and ensure timely, accurate documentation across every emergency event.

Communications Recording Equature

Equature’s Communications Recording platform provides end-to-end capture of all phone, radio, and multimedia interactions to support investigations, compliance, training, and operational transparency. Through its Viewpoint interface, agencies can securely search, review, manage, and archive communications while leveraging AI-powered tools like automated transcription, summaries, and call classification for deeper insight and faster decision-making. The system also streamlines incident reconstruction and supports QA/training workflows by enabling supervisors to review real interactions and identify areas for improvement. With built-in redaction tools and organized project files, Equature simplifies FOIA responses and ensures agencies maintain accurate, legally defensible communication records.

Sign up today for limited access or subscribe to access all data

Sign up today

Need more information?

Connecting the worlds most innovative cities to the latests smart technology solutions.

Find out More