Oracle

Oracle provides enterprise software including databases, ERP, and cloud applications.

Our Products

Oracle Fusion Cloud Procurement Oracle Fusion Cloud Procurement is an integrated source-to-settle suite that automates business processes, enables strategic sourcing, improves supplier relationship management and simplifies buying resulting in lower risk, improved savings and greater profitability.

Oracle Database (Standard Edition 2 / Enterprise Edition) Oracle Database is a relational database management system for storing, managing, and querying enterprise data.

Oracle Developer Suite A set of tools for building Oracle Forms, Reports, and database applications.

Peoplesoft Enterprise Oracle PeopleSoft Enterprise is ERP software for HR, finance, and student administration.

Oracle APEX Build, integrate, and innovate more with less coding Deliver mobile and web apps in minutes with push button releases and prebuilt adapters. Innovate faster using Oracle's leading low and no code platform with APEX, Visual Builder, Digital Assistant and OCI Integration Services.

Oracle Fusion Cloud ERP Tomorrow’s leaders are those most capable of adapting to change today. Oracle Fusion Cloud ERP is a complete, modern, cloud ERP suite that provides your teams with advanced capabilities, such as AI to automate the manual processes that slow them down, analytics to react to market shifts in real time, and automatic updates to stay current and gain a competitive advantage.

Oracle BI Management Pack Oracle BI Management Pack provides monitoring and management for Oracle Business Intelligence environments.

Oracle PaaS and IaaS Oracle Cloud PaaS and IaaS provide platform and infrastructure cloud services for compute, storage, and applications.

Oracle Diagnostics Oracle Diagnostics Pack provides performance monitoring and diagnostics for Oracle databases.

Oracle Learning Develop your talent with a unified and personalized learning solution that reduces compliance risk and empowers your workforce to develop skills needed to innovate.

Oracle Cloud EPM Oracle Cloud EPM Planning is an enterprise performance management application that helps organizations drive accurate, connected plans across finance, line of business, and operations. It supports scenario modeling, financial statement planning, predictive cash forecasting, workforce planning, sales planning, capital asset planning, and project financials, with built-in best practices and predictive intelligence.

Oracle DB Oracle Database is a relational database management system for enterprise data.

NMB Oracle Forms & Reports Oracle Forms and Reports is a development and reporting toolset for building Oracle database applications.

Oracle Enterprise Performance Management Oracle EPM provides planning, budgeting, consolidation, and financial reporting for enterprise performance management.

Oracle Linux Provides support and updates for the Oracle Linux operating system.

Oracle ERP Oracle ERP (Fusion Cloud) provides finance, procurement, and project management applications for enterprises.

Oracle Time Card Training Project Oracle HCM time and labor functionality for tracking employee time and attendance.

Primavera Oracle Primavera is project portfolio management software for large construction and engineering projects. (Duplicate of the "Primavera" entry.)

E-Business Suite Oracle E-Business Suite is an integrated ERP application suite for finance, procurement, HR, and supply chain.

Financial Info & Deposits Distribution Sys (FIDDS) Financial Info & Deposits Distribution Sys (FIDDS)

JDE Oracle Oracle JD Edwards EnterpriseOne is an ERP suite for finance, manufacturing, supply chain, and asset management. (Duplicate of the "JD Edwards" entry.)

OCI (Oracle Cloud Infrastructure) Oracle Cloud Infrastructure (OCI) is the cloud computing service offered by Oracle. Like other leading cloud computing services, Oracle Cloud allows you to pay for IT services as you go, instead of having to make large investments in hardware, software, and databases. Unlike other cloud computing services that were built a decade ago and evolved over time, Oracle Cloud was built from the ground up based on learnings from first-generation cloud models. As a result, Oracle created a cloud that offers better performance, security, and pricing.

Oracle Oracle Identity Cloud Service enables you to maintain a single identity for each user across their on-premises and cloud services, giving them seamless, single-sign-on access while protecting your existing identity and access-management investments. With a range of automation and machine learning capabilities built in, Oracle Identity Cloud Service can help you combat emerging security threats—without compromising your users’ experience.

Oracle Application Server Middleware for deploying and managing Java and web applications.

Oracle Exadata Engineered database machine platform for running Oracle Database at scale, on-premises or as a cloud service. URL inferred from Oracle's standard site structure.

Oracle Permitting & Licensing Grow your economy in a whole new way. Use a modern, cloud-based permitting and licensing system to streamline workflows across your agency and focus your staff on the activities that best serve your community. Oracle helps agencies fast-track approvals with intuitive self-service and guided experiences that take the complexity out of applying for a permit or business license.

Oracle Primavera Oracle Primavera is project portfolio management software for planning and controlling large construction and engineering projects.

SOA Only Oracle SOA offers the ability to move existing, on-premises integrations and composite applications to the cloud as-is with Bring Your Own License (BYOL), and the ability to create modern integrations with Oracle Integration.

JD Edwards Oracle JD Edwards EnterpriseOne is an ERP suite for finance, manufacturing, supply chain, and asset management.

JD Edwards EnterpriseOne Oracle JD Edwards EnterpriseOne is an ERP suite for finance, manufacturing, supply chain, and asset management. (Duplicate of an earlier entry.)

Oracle Analytics A business intelligence and analytics platform for data visualization, reporting, and insights.

Oracle Enterprise Session Border Controller Secures and manages VoIP and unified communications traffic at the network edge.

Oracle Fusion Knowledge Management Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty.

Oracle Health Oracle's healthcare business (including the former Cerner EHR), relevant to government health systems and public health agencies. URL inferred from Oracle's standard site structure.

Oracle Premier Oracle Premier Support provides maintenance, updates, and technical support for Oracle products.

Oracle Taleo Oracle Taleo is a talent management and recruiting (applicant tracking) cloud application.

Oracle WebCenter Content Automate form recognition, image capture and data extraction to deliver the most complete solution for document and record management.

iProcurement (Oracle) Oracle iProcurement is a self-service procurement application within Oracle E-Business Suite for requisitioning and purchasing.

Java SE Oracle's Java platform and Standard Edition subscription for enterprise application development and runtime support.

Mobile Workforce Management Oracle workforce management supports scheduling, time tracking, and field workforce operations.

Netsuite Oracle NetSuite for Government is a cloud ERP suite launched in 2023 specifically for small-to-midsize state and local government agencies. Includes GASB-compliant fund accounting, requisitions/procurement, planning & budgeting, HCM/payroll, real-time reporting, and a web portal for self-service bill payments and citizen service requests. Distinct from Oracle Fusion Cloud ERP which targets larger agencies.

Oracle Active Data Guard Oracle Active Data Guard provides data protection, disaster recovery, and read-only replicas for Oracle databases.

Oracle Archive Storage Oracle Archive Storage provides highly reliable, long-term data storage for digital assets, online backup, records compliance, and other data-retention needs. It is actively monitored for data integrity and supports policy and rule-driven behaviors to address data lifecycle management needs.

Oracle CX Service Improve responsiveness, drive equity and inclusion, and deliver consistent interactions across every channel, no matter how your residents choose to engage. Empower your employees to provide agile and efficient government services, from anywhere, using a complete set of digital customer service tools.

Oracle Data Integrator for Oracle BI Oracle Data Integrator provides data integration and ETL for moving and transforming data into analytics systems.

Oracle Dispatch Command Center Oracle Public Safety Dispatch Command Center is a cloud-based CAD system for emergency call management and dispatch. The system enables command center operators to speed up data entry, increase accuracy, and accelerate dispatch by automatically populating 911 call information, identifying and merging duplicate calls, providing “next word” text suggestions, and verifying the incident location in a blended map view. Built-in intelligence tools can also provide critical information about the location and subjects. For example, the system can note if a home is known to have a person with mental health issues based on past incidents. This can help dispatch assign the personnel best equipped to handle the situation versus just the closest officer.

Oracle Entrprise Data Management Oracle Data Relationship Governance provides essential change management and data quality remediation workflows, capturing business changes and applying them with consistency and accuracy across transactional and analytical system silos.

Oracle iProcurement Oracle iProcurement is a self-service procurement application within Oracle E-Business Suite. (Duplicate of the "iProcurement" entry.)

Oracle iSupplier Oracle iSupplier Portal lets suppliers collaborate with buyers on orders, invoices, and payments.

Oracle NetSuite for Government All-in-one cloud ERP solution for small-to-midsize governments focused on efficiency, visibility, and fund accounting.

Oracle RightNow Chat Oracle RightNow (Service Cloud) provides customer service and live chat capabilities.

Oracle Unity Customer Data Platform Oracle Unity Data Platform is a customer data platform that unifies enterprise data into AI-enabled customer profiles. It resolves identities across devices, channels, and domains, and enriches profiles with prebuilt intelligent attributes and behavioral scores such as churn likelihood and purchase propensity. The platform includes an intelligence workbench with ready-to-use AI models for predictive scoring, propensity, and real-time recommendations, and it integrates with marketing, sales, service, and analytics tools as well as data warehouses and ERP systems. Governance features include organization-based access controls and consent management integrations for data privacy compliance.

Permitting and Licensing Software Grow your economy in a whole new way. Use a modern, cloud-based permitting and licensing system to streamline workflows across your agency and focus your staff on the activities that best serve your community. Oracle helps agencies fast-track approvals with intuitive self-service and guided experiences that take the complexity out of applying for a permit or business license.

Primavera Unifier Primavera Unifier is a configurable software platform for managing project, program, and asset lifecycles. It connects budgets, contracts, changes, funding, cash flow, approvals, and operations within a single workflow-driven environment used by capital project and facilities teams. The platform includes preconfigured business processes, dashboards, and no-code and low-code tools for building forms, workflows, and integrations, and it integrates with Primavera P6 and Oracle Primavera Cloud for cost and schedule alignment. It also supports facilities and asset management functions such as preventive and corrective maintenance, inspections, warranty tracking, and lease administration.

WasteWater Rates

CC&B Connect customer care, billing, and advanced metering to deliver efficient service that delights customers and builds trust. Create a single view of meter and device data, easily implement complex rating plans, and offer intuitive self-service through digital channels.

Fusion Knowledge Management Oracle Fusion Knowledge Management is a cloud application that helps organizations capture, organize, and publish knowledge articles for employees, agents, and customers. It provides content templates, rich media embedding, approval workflows, version control, and access controls for creating and maintaining articles. Machine learning-driven search and recommendations surface relevant content across agent workspaces, self-service portals, field service tools, and internal help desks. The system also includes analytics and reporting on knowledge usage, search terms, and content gaps, along with support for more than 33 languages.

Oracle AI Database Lead the change with the only database that natively architects AI into your data everywhere. Reduce complexity, risk, and cost by converging every workload into a single unified environment, backed by stock exchange-grade security and scale.

Oracle Cloud Infrastructure (OCI) Data Catalog Oracle Cloud Infrastructure (OCI) Data Catalog is a metadata management service that helps data professionals discover data and support data governance. Designed specifically to work well with the Oracle ecosystem, it provides an inventory of assets, a business glossary, and a common metastore for data lakes.

Oracle Cloud VMware Solution Service for running VMware environments on Oracle Cloud Infrastructure; featured on Oracle's government page for cloud migration.

Oracle Data Visualization Provides interactive charts and dashboards for exploring and presenting data.

Oracle Database Vault Oracle Database Vault enforces access controls and separation of duties to protect sensitive data within Oracle databases.

Oracle Discoverer A legacy Oracle business intelligence and ad-hoc query and reporting tool.

Oracle Grants Oracle grants management supports tracking, budgeting, and reporting on grant-funded programs.

Oracle Health EHR (formerly Cerner) Transform your electronic health record (EHR) from a source of documentation to a single complete source of patient information. Through technology and cloud enablement, we’re equipped to advance the EHR like never before. With extensive expertise and a deep understanding of healthcare, we’re driving efforts to surface better information within the patient record to help clinicians make informed care decisions.

Oracle Hyperion Legacy on-premises enterprise performance management suite (planning, financial management) still in use at many government finance offices. URL inferred; Oracle steers customers to Cloud EPM.

Oracle Public Safety Public safety technology suite for state and local agencies, including dispatch and law enforcement applications.

RMAN Catalog Repository Oracle Recovery Manager (RMAN) catalog repository stores backup metadata for Oracle database backup and recovery.

WAM Oracle Utilities Work and Asset Management (WAM) manages utility assets, work orders, and maintenance.

DSS - Digital Self Service Oracle Digital Self Service lets utility customers view usage, pay bills, and manage accounts online.

MySQL Oracle's open source relational database, offered with enterprise editions and the MySQL HeatWave cloud service. URL inferred from Oracle's standard site structure.

Oracle E-Business Suite Oracle E-Business Suite is an integrated ERP application suite for finance, procurement, HR, and supply chain. (Duplicate of the "E-Business Suite" entry.)

Oracle Enterprise Business Suite Oracle E-Business Suite is an integrated ERP application suite for finance, procurement, HR, and supply chain. (Duplicate of the "E-Business Suite" entry.)

Oracle Enterprise Manager Oracle Enterprise Manager is a platform for managing and monitoring Oracle database and middleware environments.

Oracle Fusion Cloud SCM Supply chain management cloud suite covering procurement, inventory, and logistics. URL is Oracle's standard SCM page; not directly verified in this session.

Oracle Government and Defense Cloud Secure cloud infrastructure regions built for government, including FedRAMP-authorized regions for the US public sector.

Oracle Web Application Firewall Protect applications from malicious and unwanted internet traffic with a cloud-based, PCI-compliant, global web application firewall service. By combining threat intelligence with consistent rule enforcement on Oracle Flexible Load Balancer, Oracle Cloud Infrastructure Web Application Firewall strengthens defenses and protects internet-facing application servers and internal applications.

Oracle Fusion Knowledge Management

Product Overview

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty.

Market Landscapes

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Capabilities

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Research Competitors

USU predictive Knowledge Management solutions support your customer service team by delivering the tools it needs to serve customers whenever and wherever they need help.

AI Knowledge Hub eGain

Create a single source of truth by centralizing content and transforming it with Gen AI and experts to deliver trusted answers.

Gainsight Customer Communities Gainsight

Create a branded community that promotes self-service support, surfaces product insights, and helps customers adopt your product.

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