Prepared911

Save time and money by reducing turnover. Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills, and abilities. But how is an agency to discern between those who are able and those who are not? CritiCall is the answer. CritiCall is used by over 1,800 agencies, including 50% of State Police and the U.S. Department of Homeland Security.

XVR Simulation is among the world’s leading developers of incident command simulation technology with over 200 educators in 32 countries worldwide already using their platform to train over 100,000 incident responders every year. XVR’s main user groups are schools & training centers in the fire & rescue services, police and ambulance services. Based out of the Netherlands, XVR Simulation develops digital training environments and incident command training software to help emergency services better themselves at managing incidents.

AI SkillLab is a targeted call-simulation training platform that gives participants the means to practice a variety of incident scenarios via an expansive Simulation Library. It gives trainees the real-life experience they need without requiring additional staff. AI SkillLab allows your employees to practice and train on the most common or difficult situations they’ll face during live calls. AI SkillLab doesn’t reduce the need for emergency dispatchers or trainers. Rather, it provides 24/7 on-demand training to better equip emergency dispatchers with the skills and knowledge they need to help callers.