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Priority Dispatch

Priority Dispatch provides emergency medical and fire dispatch protocol software.

Our Products

ProQA ProQA is the exclusive software provider of the gold-standard protocols developed by International Academies of Emergency Dispatch. This time-tested decision support tool helps Emergency Dispatchers efficiently gather information, dispatch resources, provide Post-Dispatch and Pre-Arrival Instructions, and even guide callers through life-critical instructions in a consistent manner, no matter who is taking the call.
AQUA 7 Ascent Quality Assurance Units are constantly under a time crunch to deliver case reviews, identify areas of improvement for individual Emergency Dispatchers, and maintain a high standard of service across the Emergency Communications Center. AQUA 7 Ascent makes case review more efficient. AQUA helps ED-Qs create a strengths-based feedback system for Emergency Dispatchers, building a culture of improvement that raises the quality of service across the board.

AQUA 7 Ascent

Product Overview

Quality Assurance Units are constantly under a time crunch to deliver case reviews, identify areas of improvement for individual Emergency Dispatchers, and maintain a high standard of service across the Emergency Communications Center. AQUA 7 Ascent makes case review more efficient. AQUA helps ED-Qs create a strengths-based feedback system for Emergency Dispatchers, building a culture of improvement that raises the quality of service across the board.

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Capabilities

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Research Competitors

Intrado Mission Control Intrado Life & Safety

As a global leader in emergency communication services, we partner with first responders to ensure the right help reaches the right place quickly. Always there in an emergency, we are Intrado.

 XM for Customer Experience- Quality Management Qualtrics

Move beyond spotty and subjective quality assurance. Qualtrics AI-powered quality management solution scores every interaction in real time so you know how every agent is doing, and know every lever to pull to improve the experience for your customers while reducing operational costs.

 Hindsight Exacom

Digital Logging Recorders for Mission-Critical Communications. True Cloud-Native Recording. First-Ever for Mission-Critical Communications.

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