Securus Technologies

City Tele-Coin provides communication tools that allow people in custody to make phone calls, participate in video sessions, and exchange electronic messages with approved contacts. The platform includes account setup and funding options for families, along with a system for scheduling and managing remote or on-site visits. Facilities can adjust communication settings, monitor usage, and manage billing through an administrative interface. The system is designed to operate within jail and prison requirements, supporting both inmate access and facility oversight.

Prodigy Solutions offers a unified communications platform built to give correctional agencies one system for phone calls, video visits, secure text messaging, tablets, digital mail delivery, commissary ordering, and account management. Their Kinetic Console brings these tools together in a single interface, allowing staff to monitor activity, review transactions, and even build investigative cases by dragging and dropping phone, video, and text records into organized files. Video visitation is delivered through ProdigyVision terminals—detention-grade stainless-steel units with HD monitors and webcams—that support automated scheduling and consistent call quality for families and residents. Their Tablet ONE device encourages connection, learning, and daily engagement by offering voice and video communication, secure messaging, educational courses, eBooks, a law library, reentry materials, and a wide range of entertainment. Prodigy also includes unique features like InstaVoice, which lets residents send and receive text messages using only an analog phone, offering an accessible option for visually impaired users or those without touchscreen access. All of these tools are designed to streamline operations for agencies while making communication and programming more reliable and affordable for incarcerated individuals and their loved ones.

CTEL offers video calling, texting, and tablet-based services that help people stay connected with someone in custody, emphasizing communication as a way to maintain and strengthen personal relationships. Their Chirper devices allow real-time texting that goes straight to a family member’s regular messaging app, making conversations feel more familiar and immediate. The tablets also provide access to education, reentry preparation, workforce materials, and vocational content designed to support successful reintegration after release. Alongside these resources, CTEL includes options for movies, music, and games, giving users a mix of practical tools and entertainment.