Securus Technologies

Securus Technologies provides inmate communication technology.

Our Products

Securus Investigator Pro Voice biometric investigative analysis tool that identifies incarcerated individuals on phone calls and exposes callers attempting to hide their identity.

Inmate Communication Securus Technologies provides one of the most widely used communications platforms in corrections, offering phone service, voicemail, video communication, electronic mail, and digital mail processing within a single system. Their NextGen Secure Communications Platform brings calls, messaging, and video together in a centralized interface built to increase speed to data, automate operations, and give staff tools for investigations, monitoring, and real-time alerts. Facilities can use features like covert notifications, customizable dashboards, contact profiles, and consolidated activity streams, while families rely on services such as Securus eMessaging, Securus Video Connect, and lobby kiosks for funding accounts or making deposits. The company also operates a Digital Mail Center where incoming mail is opened, scanned, and uploaded electronically, reducing contraband risks and easing the burden on mailroom staff. Across these tools, Securus focuses on improving connectivity for incarcerated individuals while giving agencies more control, visibility, and efficiency in their daily operations.

XJAIL Securus Technologies' XJAIL provides jail management software for correctional facilities.

Securus Lobby Kiosk Introducing the Securus Lobby Kiosk™, a durable and reliable way to provide facility visitors a convenient method to fund prepaid calling accounts or make a trust account deposit by cash or credit/debit cards. While there are a variety of offsite funding and money transfer options available, some people prefer to fund calling accounts and make trust account deposits at a facility. The Securus Lobby Kiosk accommodates this need while eliminating the necessity of staffing and operating a traditional cash window.

Securus THREADS Big data analysis platform that correlates disparate corrections data sources to surface actionable intelligence and focused leads for investigators; integrates with NextGen SCP.

EVOTAB Securus's newer-generation corrections tablet device for incarcerated individual communications, education, and self-service applications.

NextGen Secure Communications Platform (NextGen SCP) Single web portal consolidating management, monitoring, research, and investigation of all incarcerated individual communications (calls, video, messaging) in a correctional facility.

SecureView Tablet Corrections-grade tablet provided at no cost to facilities, offering education, mental health, religious, law library, job search content plus premium 'Make Mine' apps (eBooks, music, games).

Securus AIS (Automated Information Services) Automated phone/IVR information service listed in Securus's information management product line, providing facility and inmate information (e.g., charges, bond, court dates) to callers; functional details inferred from industry usage.

Securus eMessaging Paperless digital messaging service (text, photos, eCards) between incarcerated individuals and approved contacts, with facility staff review and control; serves 500,000+ users.

Securus Guarded Exchange Managed investigative monitoring and digital forensics service using certified analysts and forensic lab staff to deliver actionable intelligence, including extraction of data from confiscated contraband devices.

Securus Guardian Officer safety and facility monitoring solution referenced in Securus's monitoring product line; specific feature details and dedicated product page not verified in this research pass.

Securus Payments Payment services enabling friends and family to fund inmate communication accounts and trust/commissary deposits.

Securus Telephone Service Inmate calling service for correctional facilities, delivered through the NextGen SCP platform with monitoring and recording controls.

Securus Video Connect Fully web-based video communication system letting family, attorneys, and officials schedule and hold remote video sessions with incarcerated individuals via app, computer, or tablet. Dedicated product page URL not verified; category page provided.

Securus Word Alert Automated transcription of calls and video sessions to searchable text, with keyword scanning and alerts for investigators.

XL Incarcerated Individual Hardware Large-format intelligent communication terminal/kiosk hardware for inmate self-service functions such as calls, grievances, commissary ordering, and handbook access.

Securus Word Alert

Product Overview

Automated transcription of calls and video sessions to searchable text, with keyword scanning and alerts for investigators.

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