Zendesk

Government CRM solutions from Salesforce adapt private sector service models, viewing citizens as customers. Salesforce helps government service organizations target the right audience with laser focus, automate business processes, and seamlessly connect and share data. Salesforce offers a public sector platform that is secure, transparent, and compliant, including top standards like FedRAMP, DoD IL2/4, and SOC. Since Government CRM runs in the cloud, it can be deployed in as little as one day, integrates freely, and is highly customizable and scalable. Salesforce Government CRM helps federal, state, and municipal organizations strengthen relationships between the public sector and citizens. With the help of public sector software like Salesforce, government can become more responsive, effective, and efficient.

Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments, and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future

Over the past 15 years, government officials have seen an explosion in incoming requests. New digital channels make it hard to keep pace, and constituents expect an increasing level of engagement. We built Indigov to solve this problem and help our democracy scale better.